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Penahak now runs hotels, restaurants and retail on one ledger.
Penahak

Set up before the first sale

The order to set things up so the first invoice saves, for the accountant and the administrator, with the symptom each missing step causes.

  • Accounting Setup for selling
  • 3 min read
  • Updated October 20, 2026

For Administrator Accountant

Do these in this order

  1. Fiscal year
    Who
    Accountant
    Where
    Fiscal year
    What changes
    One active year that contains today. With IRD on, it needs its Fiscal year IRD name. See The fiscal year.
  2. Ledgers in Configuration
    Who
    Administrator
    Where
    Configuration
    What changes
    Sales ledger, Sales return ledger, Cancel product, Cancel customer and Cash ledger. See Company settings that change selling.
  3. Sales adjustments
    Who
    Accountant
    Where
    Sales adjustment, then Configuration › Sales
    What changes
    The VAT adjustment and the discount adjustments, chosen as VAT, Sales product discount and Sales invoice discount. See Set up VAT, discounts and other sales adjustments.
  4. Numbering series
    Who
    Administrator
    Where
    Document numbering
    What changes
    A series for every document the company will use, for every branch, valid for the active year. See Document numbering for sales.
  5. Warehouses and products
    Who
    Administrator
    What changes
    Products that are sold have a unit, a rate and, if they need their own income account, a sales ledger. Stocked products have a warehouse. (Setting up products and stock is not described here.)
  6. Customers
    Who
    Accountant
    Where
    Customer
    What changes
    Each regular customer with PAN, area, agent and credit terms, and their opening balances. See Create a customer and Customers' opening balances.
  7. Entry control
    Who
    Accountant
    Where
    Entry control
    What changes
    Choose the optional fields the clerks will see. See Entry control: which fields the sales screens show.
  8. IRD, if the company reports to it
    Who
    Administrator
    Where
    IRD API
    What changes
    The company's PAN, user name and password. See Set up IRD for your company.
  9. Users and roles
    Who
    Administrator
    What changes
    Each user has a role that allows the screens they need and an agent or branch if they should be limited.
  10. Make a test invoice and a test receipt
    Who
    Accountant
    What changes
    Raise an invoice for a test customer, print it, receive a payment against it, and look at the customer's Due status.
    Needs
    When your company has IRD on, a test invoice is a real bill: it is sent to the IRD and cannot be edited or deleted. Cancel it the same day (Cancel an invoice), or make the test before IRD is switched on.

What each missing step looks like

You seeUsually
No Add button on a sales screenNo numbering series for your branch in the active fiscal year, or your role cannot create that document
Add is greyed out and the screen asks for ledgersOne of the five Configuration items, or the fiscal year, is missing
"The financial year for this transaction date has already been closed"The active fiscal year starts in the future, or the date is before its start
A customer cannot be savedA repeated PAN or ledger code, or an opening amount without an opening series
An invoice is refused at saveStock, a missing receipt series for a cash sale, an expired series: see Messages you may see

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