Payroll is built on a spreadsheet of hours
Attendance collected on paper and typed up at month end makes payroll slow, disputed and impossible to audit.
Solution
ERP for services and institutions in Nepal
Service billing with CRM ticketing, staff attendance, payroll and elected-member pay runs.
What we hear
The problems that bring people to us
For a service business or an institution, the cost base is people and the revenue is time and agreements. Penahak links attendance to payroll to the ledger, and keeps service issues attached to the documents that caused them.
Service issues live in inboxes
A complaint about an invoice sits in one person’s email, so the next person to look at that invoice has no idea why it is unpaid.
Approvals have no trail
Leave, advances and expenses approved verbally leave nothing behind when the decision is later questioned.
Elected members are handled differently
Institutions with elected office-holders need a separate pay structure, which general payroll products do not accommodate.
A day on Penahak
One chain of documents, start to finish
Each step below creates or references a real document. Nothing is retyped between them, and every figure at the end traces back to the action that caused it.
Attendance recorded against shifts; lateness tracked
Leave and advance requests routed through approval chains
Service tickets raised against the invoice or receipt concerned
Service invoices raised and settled
Pay run generated from real attendance, reviewed and posted
Payroll register and attendance summary reviewed
Typical setup
The modules most businesses like yours run
A starting point, not a fixed bundle. Add or drop modules once we have seen how you operate.
CRM
Not a separate contact database bolted on beside your books. Penahak CRM reads live ERP signals — balances, disputes, deliveries, returns — so every screen tells someone what to do next.
- Opportunities with pipelines, stages, probability and a weighted forecast
- Customers and contacts drawn from the same party master as accounting
- Activities, follow-ups and an operator work queue with clear ownership
- Service tickets tied to an invoice, return, credit note or receipt, with an SLA clock
Explore module
CRM
HR, Attendance & Payroll
Employee lifecycle, attendance, leave and payroll in one chain — payroll runs off real attendance, and approved payslips post as one journal voucher.
- Employee master, profile setup and HR process configuration
- Promotion, transfer and disciplinary action records
- Elected-member records and separate elected-member pay runs
- Attendance with shifts, late-entry tracking and per-employee settings
Explore module
HR, Attendance & Payroll
Accounting & Finance
A double-entry core with a real chart of accounts, fiscal-year control and logged corrections. Every sale, folio, payroll run and stock movement in Penahak resolves to a source document here.
- Chart of accounts with multi-level groups and sub-ledgers
- Journal, day book, receipts, payments, contra and cash/bank vouchers
- Credit notes, debit notes, returns and same-day cancels; approved and reconciled documents are locked
- Projects or business units, classes, areas, agents and user-defined fields on documents
Explore module
Accounting & Finance
Reports & Analytics
Many reports open the document behind a row, reports export to Excel or PDF, and dashboards keep the daily numbers in front of you — plus the statutory reports Nepali businesses are actually asked for.
- Print-ready output for the statutory pack and the operational reports
- Many reports open the voucher behind a row
- Dashboard widgets: cash and bank balance, weekly collection and payment, leave, activity
- VAT sales and purchase reports, the TDS report, and the IRD materialized view
Explore module
Reports & Analytics
What changes
What you should expect to be different
Not features — outcomes. If these are not true six months after go-live, something has been configured wrongly and we want to hear about it.
- Payroll derives from attendance captured as it happened
- Approvals for leave, advances and loans leave an auditable trail
- Service issues stay attached to the document that caused them
- Elected-member pay runs are handled separately from staff payroll
- Employees self-serve payslips, leave balance and loan position
Reporting
The reports you will live in
Many totals open the document behind them.
Compliance
Nepali obligations handled in the core
IRD-ready fiscal invoicing
Fiscal invoice behaviour is built into the sales invoice and POS paths themselves rather than added on top, with IRD synchronisation, VAT customer and vendor summaries, and an audit trail written as you trade rather than reconstructed afterwards.
Nepali fiscal year and dates
Bikram Sambat fiscal-year control, business-date close and dual-date handling throughout documents and reports.
Payment methods
Cash, card, bank transfer, QR and wallet payments are recorded against the bank account you choose. Penahak does not move the money.
English and Nepali
English and Nepali in the accounting, inventory, retail POS, HR and report screens. The hotel, restaurant and CRM screens are in English.
Controlled corrections
With IRD on, saved invoices cannot be changed: they are corrected by returns or same-day cancels. Approved, reconciled and locked documents cannot be edited, and edits are logged.
Role-based security
Granular roles and permissions, sign-in by listed IP addresses, account lock after wrong passwords, user activity logging and account start and end dates.
Getting there
How a go-live actually runs
01
Discovery
We map your outlets, books, stock locations and statutory obligations, and agree what go-live means.
02
Configuration
Chart of accounts, tax and bill terms, document numbering, godowns, roles and payment methods, checked before the first live day.
03
Migration
Masters, opening balances and opening trial imported and reconciled against your closing figures.
04
Training
Role-based sessions for owners, cashiers, front desk, kitchen, storekeepers and accounts, using your own data.
05
Go-live
One full test cycle end to end, then supervised go-live with a support engineer on hand.
06
Aftercare
Ongoing support, new releases, and the help centre’s step-by-step guides.
Help centre
Where your team starts
The guides your staff use after go-live, written from the Penahak screens.
Raise a sales invoice
The invoice puts a sale into the books and takes the goods out of stock. Choose the customer, add the products, check the adjustments, take any payment, and…
Raise a sales invoiceRecurring invoices
A recurring invoice is a template for a bill you raise again and again. Invoices are made from it automatically on its schedule, so confirm the schedule is on…
Recurring invoicesDeduct TDS when you book or pay an expense
Book an expense with TDS on a journal voucher: the screen debits the expense, credits the supplier with the net amount and credits the TDS payable ledger. Then…
Deduct TDS when you book or pay an expenseHR & payroll help
The People module keeps your employees, their attendance and leave, and their monthly pay in one place, and posts the pay to Penahak Accounting.
HR & payroll help
Other industries
Not quite your business?
Built for Services & institutions
Book a walkthrough and we will demo the modules that match how you actually trade — not a generic slide deck.
No obligation. Typically 30–45 minutes.