The till total never quite matches the books
When POS is a separate product that exports a daily figure, the difference between the drawer and the ledger becomes a monthly write-off nobody can explain.
Solution
Retail and supermarket software for Nepal
Multi-counter selling with barcode, schemes, loyalty and gift cards, closing each shift with a cash handover that reconciles.
What we hear
The problems that bring people to us
Retail margin is thin enough that small leaks matter: a scheme priced by hand, a discount typed in at will, a drawer that is short with no count behind it. Penahak makes the counter fast, then makes each till’s cash accountable.
Stock on the shelf does not match stock in the system
Without vouchered movements, shrinkage, breakage and unaccepted transfers all look identical at year end — a gap with no cause.
Discounts nobody controls
When any cashier can type any discount at the counter, the price list stops meaning anything and margin leaks one bill at a time.
Nobody counts the drawer properly
Without a counted hand-over at the end of the day, a shortfall surfaces weeks later and nobody can say which till or which day it came from.
A day on Penahak
One chain of documents, start to finish
Each step below creates or references a real document. Nothing is retyped between them, and every figure at the end traces back to the action that caused it.
Cashier accepts the float the supervisor gave the till
Barcode selling, schemes and loyalty applied automatically
Delivery received against the purchase order, landed cost allocated
A return is processed against the original invoice
Drawer counted and cash handed over; any excess or shortfall recorded
Sales and receipts already sit in the ledger; refunds are checked the same day
Typical setup
The modules most businesses like yours run
A starting point, not a fixed bundle. Add or drop modules once we have seen how you operate.
Retail POS
A fast till with barcode scanning, hardware printing and a cash hand-over at the end of the day — a count, not a guess.
- A fast till with barcode scanning, product search and held bills
- Cash, one bank/wallet payment (card, QR or wallet), gift card and loyalty points on one bill
- Sales return and replacement directly from the counter
- Loyalty policy, loyalty adjustment policy and points redemption
Explore module
Retail POS
Inventory & Stock
One inventory engine serves retail, restaurant, hotel minibar and manufacturing. Movements are vouchered, costed and reconcilable back to accounting.
- Products, groups, sub-groups, units, bundles and product targets
- Multi-godown stock with transfers, issues and stock adjustments
- Serial-number and batch tracking with expiry and breakage handling
- Landed-cost allocation across purchase documents
Explore module
Inventory & Stock
Sales & Purchase
Full order-to-cash and procure-to-pay cycles with challans, dispatch, returns and outstanding tracking at every stage — so you always know what is quoted, ordered, delivered, billed and unpaid.
- Sales quotation, order, challan, dispatch, invoice, return and replacement
- Purchase quotation, order, challan, invoice and return
- Outstanding tracking at quotation, order and challan level
- Bill term, discount and tax term engines shared with POS and hospitality
Explore module
Sales & Purchase
Accounting & Finance
A double-entry core with a real chart of accounts, fiscal-year control and logged corrections. Every sale, folio, payroll run and stock movement in Penahak resolves to a source document here.
- Chart of accounts with multi-level groups and sub-ledgers
- Journal, day book, receipts, payments, contra and cash/bank vouchers
- Credit notes, debit notes, returns and same-day cancels; approved and reconciled documents are locked
- Projects or business units, classes, areas, agents and user-defined fields on documents
Explore module
Accounting & Finance
What changes
What you should expect to be different
Not features — outcomes. If these are not true six months after go-live, something has been configured wrongly and we want to hear about it.
- Every counter sale posts to the ledger with its own tax and payment; check cash refunds daily
- Shrinkage becomes a document with a reason instead of a year-end surprise
- Loyalty points earned and spent are reportable
- Each till’s hand over records the count, the excess or shortfall and who took the cash
- A second branch is a configuration change, not a second disconnected system
Reporting
The reports you will live in
Many totals open the document behind them.
Compliance
Nepali obligations handled in the core
IRD-ready fiscal invoicing
Fiscal invoice behaviour is built into the sales invoice and POS paths themselves rather than added on top, with IRD synchronisation, VAT customer and vendor summaries, and an audit trail written as you trade rather than reconstructed afterwards.
Nepali fiscal year and dates
Bikram Sambat fiscal-year control, business-date close and dual-date handling throughout documents and reports.
Payment methods
Cash, card, bank transfer, QR and wallet payments are recorded against the bank account you choose. Penahak does not move the money.
English and Nepali
English and Nepali in the accounting, inventory, retail POS, HR and report screens. The hotel, restaurant and CRM screens are in English.
Controlled corrections
With IRD on, saved invoices cannot be changed: they are corrected by returns or same-day cancels. Approved, reconciled and locked documents cannot be edited, and edits are logged.
Role-based security
Granular roles and permissions, sign-in by listed IP addresses, account lock after wrong passwords, user activity logging and account start and end dates.
Getting there
How a go-live actually runs
01
Discovery
We map your outlets, books, stock locations and statutory obligations, and agree what go-live means.
02
Configuration
Chart of accounts, tax and bill terms, document numbering, godowns, roles and payment methods, checked before the first live day.
03
Migration
Masters, opening balances and opening trial imported and reconciled against your closing figures.
04
Training
Role-based sessions for owners, cashiers, front desk, kitchen, storekeepers and accounts, using your own data.
05
Go-live
One full test cycle end to end, then supervised go-live with a support engineer on hand.
06
Aftercare
Ongoing support, new releases, and the help centre’s step-by-step guides.
Help centre
Where your team starts
The guides your staff use after go-live, written from the Penahak screens.
How a bill moves from the till to the books
The retail POS is the till screen of Penahak. A saved bill is a sales invoice in Accounting at once, the goods leave stock at once, and the payments reach the…
How a bill moves from the till to the booksHand over the cash at the end
At the end of the day the cashier counts the drawer, compares it with what the till sold in cash, and hands the cash over to a named person. A difference is…
Hand over the cash at the endHow stock works
Stock is kept as a record of goods coming in and going out of each warehouse. Nobody types a balance: the balance is what the entries add up to. Documents…
How stock worksLoyalty, schemes and gift cards
Loyalty points, scheme discounts and gift cards: how each is set up and how it shows on the bill and in the books.
Loyalty, schemes and gift cards
Other industries
Not quite your business?
Built for Retail & supermarket
Book a walkthrough and we will demo the modules that match how you actually trade — not a generic slide deck.
No obligation. Typically 30–45 minutes.