Occupancy reports and revenue reports disagree
When the property system keeps its own figures and accounting keeps others, the monthly reconciliation never quite closes and neither number is fully trusted.
Solution
Hotel management software for Nepal
Reservations through night audit to posted revenue, with restaurant charge-to-room and city-ledger billing included.
What we hear
The problems that bring people to us
Hotels usually choose between a foreign property system that does not understand Nepali tax, and a local system with no real folio or night audit. Penahak gives you the hotel operation and posts it into the same ledger your restaurant and shop use.
Guests get billed twice
A checkout that fails halfway — a timeout, a dropped connection — and a retry creates a second invoice for the same stay.
Company and agent balances go uncollected
City ledger kept on a spreadsheet ages quietly until a corporate account is well past its credit limit.
Restaurant charges never reach the folio
Outlet bills written on paper and carried to reception get lost, mistyped, or applied to the wrong room.
A day on Penahak
One chain of documents, start to finish
Each step below creates or references a real document. Nothing is retyped between them, and every figure at the end traces back to the action that caused it.
Manager checks arrivals, departures, dirty rooms and open folios
Front desk checks in arrivals: KYC, room, deposit, key count
Dinner charged to the room; minibar posted by housekeeping
Night audit posts room charges to folios, clears blockers, closes the business date
Checkout settles the balance and posts one sales invoice
Company folio ages on the city ledger until settled
Typical setup
The modules most businesses like yours run
A starting point, not a fixed bundle. Add or drop modules once we have seen how you operate.
Hospitality & Hotel PMS
A hotel and homestay operating module wired directly into Penahak accounting. Hospitality owns operational state; the ERP owns financial truth — so occupancy reports and revenue reports finally agree.
- Room types, rooms by floor, and housekeeping and operational status
- Reservations, walk-ins, group bookings, tape chart and room moves
- Check-in with guest KYC, deposits, key count and registration card
- Room rack shared by front office and housekeeping
Explore module
Hospitality & Hotel PMS
Restaurant POS
Table service built around a floor map, station-routed kitchen tickets and durable print jobs that survive a printer going offline mid-service.
- Interactive floor map and floor-plan editor with table sessions
- Order panel and bill panel built for fast, repeated service
- Kitchen Display System (KDS) and pass display for expo
- Kitchen and bar ticket routing by product group to the right station
Explore module
Restaurant POS
CRM
Not a separate contact database bolted on beside your books. Penahak CRM reads live ERP signals — balances, disputes, deliveries, returns — so every screen tells someone what to do next.
- Opportunities with pipelines, stages, probability and a weighted forecast
- Customers and contacts drawn from the same party master as accounting
- Activities, follow-ups and an operator work queue with clear ownership
- Service tickets tied to an invoice, return, credit note or receipt, with an SLA clock
Explore module
CRM
Accounting & Finance
A double-entry core with a real chart of accounts, fiscal-year control and logged corrections. Every sale, folio, payroll run and stock movement in Penahak resolves to a source document here.
- Chart of accounts with multi-level groups and sub-ledgers
- Journal, day book, receipts, payments, contra and cash/bank vouchers
- Credit notes, debit notes, returns and same-day cancels; approved and reconciled documents are locked
- Projects or business units, classes, areas, agents and user-defined fields on documents
Explore module
Accounting & Finance
What changes
What you should expect to be different
Not features — outcomes. If these are not true six months after go-live, something has been configured wrongly and we want to hear about it.
- One folio produces exactly one invoice, however many times checkout is retried
- Room nights post to the folio each night and reach the ledger on the check-out invoice (interim bills at month end)
- City ledger ageing sits in the same receivables figure as every other debtor
- Housekeeping status genuinely controls what reception can sell
- The night audit pack shows blockers, waivers and reopen history for review
Reporting
The reports you will live in
Many totals open the document behind them.
Compliance
Nepali obligations handled in the core
IRD-ready fiscal invoicing
Fiscal invoice behaviour is built into the sales invoice and POS paths themselves rather than added on top, with IRD synchronisation, VAT customer and vendor summaries, and an audit trail written as you trade rather than reconstructed afterwards.
Nepali fiscal year and dates
Bikram Sambat fiscal-year control, business-date close and dual-date handling throughout documents and reports.
Payment methods
Cash, card, bank transfer, QR and wallet payments are recorded against the bank account you choose. Penahak does not move the money.
English and Nepali
English and Nepali in the accounting, inventory, retail POS, HR and report screens. The hotel, restaurant and CRM screens are in English.
Controlled corrections
With IRD on, saved invoices cannot be changed: they are corrected by returns or same-day cancels. Approved, reconciled and locked documents cannot be edited, and edits are logged.
Role-based security
Granular roles and permissions, sign-in by listed IP addresses, account lock after wrong passwords, user activity logging and account start and end dates.
Getting there
How a go-live actually runs
01
Discovery
We map your outlets, books, stock locations and statutory obligations, and agree what go-live means.
02
Configuration
Chart of accounts, tax and bill terms, document numbering, godowns, roles and payment methods, checked before the first live day.
03
Migration
Masters, opening balances and opening trial imported and reconciled against your closing figures.
04
Training
Role-based sessions for owners, cashiers, front desk, kitchen, storekeepers and accounts, using your own data.
05
Go-live
One full test cycle end to end, then supervised go-live with a support engineer on hand.
06
Aftercare
Ongoing support, new releases, and the help centre’s step-by-step guides.
Help centre
Where your team starts
The guides your staff use after go-live, written from the Penahak screens.
Make a booking
Choose dates and rooms, let the rate calendar price every night, find or add the guest, and save. Deposits and routing follow.
Make a bookingCheck in a guest
Give each booked room a real room, register the guests, and open their folio. Not-ready rooms, upgrades and fee waivers ask a manager.
Check in a guestRun the night audit and close the day
The night audit checks the day, posts tonight's room charges, prints the pack and moves the business date to the next day.
Run the night audit and close the dayCharge a check to a hotel room or event
A restaurant that belongs to a hotel can charge a whole check to an in-house guest's room or to an event. The guest pays it with the room bill. A standalone…
Charge a check to a hotel room or event
Other industries
Not quite your business?
Built for Hotel, resort & homestay
Book a walkthrough and we will demo the modules that match how you actually trade — not a generic slide deck.
No obligation. Typically 30–45 minutes.