Delivered but never billed
Goods leave on a challan and the invoice is raised later, or not at all. Nobody has a single list of what has gone out and not been charged.
Solution
Wholesale and distribution software for Nepal
Order-to-dispatch with challans, sales by agent and area, multi-godown stock and receivable ageing that collections can act on.
What we hear
The problems that bring people to us
Distribution loses money to leakage rather than theft: goods delivered but never invoiced, a challan never converted, a quotation nobody chased. Penahak tracks outstanding at every stage so the leak has somewhere to appear.
Credit extended without context
An order is approved for a customer who is 90 days overdue with an open dispute, because the person approving it could not see either.
Nobody owns the collection
Ageing exists as a report, but no named person owns chasing a specific balance, so the oldest debt keeps getting older.
Nobody can say who sold what, where
Without the agent and area on each document, sales by salesperson and territory are rebuilt from spreadsheets each period.
A day on Penahak
One chain of documents, start to finish
Each step below creates or references a real document. Nothing is retyped between them, and every figure at the end traces back to the action that caused it.
Quotation raised; it stays outstanding until it is converted
Converted to a sales order; credit check and dispute warnings on save
Challan issued, goods dispatched from the right godown
Invoice raised; outstanding moves from delivery to receivable
Collections work the ageing queue with named owners
Sales by agent, area and product reviewed
Typical setup
The modules most businesses like yours run
A starting point, not a fixed bundle. Add or drop modules once we have seen how you operate.
Sales & Purchase
Full order-to-cash and procure-to-pay cycles with challans, dispatch, returns and outstanding tracking at every stage — so you always know what is quoted, ordered, delivered, billed and unpaid.
- Sales quotation, order, challan, dispatch, invoice, return and replacement
- Purchase quotation, order, challan, invoice and return
- Outstanding tracking at quotation, order and challan level
- Bill term, discount and tax term engines shared with POS and hospitality
Explore module
Sales & Purchase
Inventory & Stock
One inventory engine serves retail, restaurant, hotel minibar and manufacturing. Movements are vouchered, costed and reconcilable back to accounting.
- Products, groups, sub-groups, units, bundles and product targets
- Multi-godown stock with transfers, issues and stock adjustments
- Serial-number and batch tracking with expiry and breakage handling
- Landed-cost allocation across purchase documents
Explore module
Inventory & Stock
CRM
Not a separate contact database bolted on beside your books. Penahak CRM reads live ERP signals — balances, disputes, deliveries, returns — so every screen tells someone what to do next.
- Opportunities with pipelines, stages, probability and a weighted forecast
- Customers and contacts drawn from the same party master as accounting
- Activities, follow-ups and an operator work queue with clear ownership
- Service tickets tied to an invoice, return, credit note or receipt, with an SLA clock
Explore module
CRM
Reports & Analytics
Many reports open the document behind a row, reports export to Excel or PDF, and dashboards keep the daily numbers in front of you — plus the statutory reports Nepali businesses are actually asked for.
- Print-ready output for the statutory pack and the operational reports
- Many reports open the voucher behind a row
- Dashboard widgets: cash and bank balance, weekly collection and payment, leave, activity
- VAT sales and purchase reports, the TDS report, and the IRD materialized view
Explore module
Reports & Analytics
What changes
What you should expect to be different
Not features — outcomes. If these are not true six months after go-live, something has been configured wrongly and we want to hear about it.
- Outstanding is visible at quotation, order and challan level, not just as a receivable
- Credit decisions are made with live balance, ageing and dispute context on screen
- Sales by agent and area come from tags on each document
- Multi-godown stock means dispatch draws from the right location
- Ageing splits each customer’s debt by bill, oldest first
Reporting
The reports you will live in
Many totals open the document behind them.
Compliance
Nepali obligations handled in the core
IRD-ready fiscal invoicing
Fiscal invoice behaviour is built into the sales invoice and POS paths themselves rather than added on top, with IRD synchronisation, VAT customer and vendor summaries, and an audit trail written as you trade rather than reconstructed afterwards.
Nepali fiscal year and dates
Bikram Sambat fiscal-year control, business-date close and dual-date handling throughout documents and reports.
Payment methods
Cash, card, bank transfer, QR and wallet payments are recorded against the bank account you choose. Penahak does not move the money.
English and Nepali
English and Nepali in the accounting, inventory, retail POS, HR and report screens. The hotel, restaurant and CRM screens are in English.
Controlled corrections
With IRD on, saved invoices cannot be changed: they are corrected by returns or same-day cancels. Approved, reconciled and locked documents cannot be edited, and edits are logged.
Role-based security
Granular roles and permissions, sign-in by listed IP addresses, account lock after wrong passwords, user activity logging and account start and end dates.
Getting there
How a go-live actually runs
01
Discovery
We map your outlets, books, stock locations and statutory obligations, and agree what go-live means.
02
Configuration
Chart of accounts, tax and bill terms, document numbering, godowns, roles and payment methods, checked before the first live day.
03
Migration
Masters, opening balances and opening trial imported and reconciled against your closing figures.
04
Training
Role-based sessions for owners, cashiers, front desk, kitchen, storekeepers and accounts, using your own data.
05
Go-live
One full test cycle end to end, then supervised go-live with a support engineer on hand.
06
Aftercare
Ongoing support, new releases, and the help centre’s step-by-step guides.
Help centre
Where your team starts
The guides your staff use after go-live, written from the Penahak screens.
Sales
From quotation and order to delivery, invoice and return, getting paid, and the daily sales reports.
SalesPurchases
Buying from suppliers: requisitions, quotations and orders, goods received and purchase invoices, returns, paying suppliers and the purchase reports.
PurchasesCredit limit and credit days on sales screens
Each customer can have an amount limit and a day limit, each set to Ignore, Warn or Block. The sales screens check them when you save and either stop the sale…
Credit limit and credit days on sales screensCRM help
Penahak CRM helps you get paid by your customers. It shows who owes what and how late, checks credit before a sale is saved, and organises collections. Every…
CRM help
Other industries
Not quite your business?
Built for Wholesale & distribution
Book a walkthrough and we will demo the modules that match how you actually trade — not a generic slide deck.
No obligation. Typically 30–45 minutes.