Delivered but never billed
Goods leave on a challan and the invoice is raised later, or not at all. Nobody has a single list of what has gone out and not been charged.
Solution
Wholesale & distribution
Order-to-dispatch with challans, agent commissions, multi-godown stock and receivable ageing that collections can act on.
What we hear
The problems that bring people to us
Distribution loses money to leakage rather than theft: goods delivered but never invoiced, a challan never converted, a quotation nobody chased. Penahak tracks outstanding at every stage so the leak has somewhere to appear.
Credit extended without context
An order is approved for a customer who is 90 days overdue with an open dispute, because the person approving it could not see either.
Nobody owns the collection
Ageing exists as a report, but no named person owns chasing a specific balance, so the oldest debt keeps getting older.
Agent commission is calculated by hand
Without agent and area dimensions on the transaction, commission is reconstructed from spreadsheets each period.
A day on Penahak
One chain of documents, start to finish
Each step below creates or references a real document. Nothing is retyped between them, and every figure at the end traces back to the action that caused it.
Quotation raised; live balance and dispute context shown before approval
Converted to a sales order on acceptance
Challan issued, goods dispatched from the right godown
Invoice raised; outstanding moves from delivery to receivable
Collections work the ageing queue with named owners
Agent, area and product analysis drills to the document
Typical setup
The modules most businesses like yours run
A starting point, not a fixed bundle. Add or drop modules once we have seen how you operate.
Sales & Purchase
Full order-to-cash and procure-to-pay cycles with challans, dispatch, returns and outstanding tracking at every stage — so you always know what is quoted, ordered, delivered, billed and unpaid.
- Sales quotation, order, challan, dispatch, invoice, return and replacement
- Purchase quotation, order, challan, invoice and return
- Outstanding tracking at quotation, order and challan level
- Bill term, discount and tax term engines shared with POS and hospitality
Explore module
Sales & Purchase
Inventory & Stock
One inventory engine serves retail, restaurant, hotel minibar and manufacturing. Movements are vouchered, costed and reconcilable back to accounting.
- Products, groups, sub-groups, units, bundles and product targets
- Multi-godown stock with transfers, issues, adjustments and physical counts
- Serial-number and batch tracking with expiry and breakage handling
- Landed-cost allocation across purchase documents
Explore module
Inventory & Stock
CRM
Not a separate contact database bolted on beside your books. Penahak CRM reads live ERP signals — balances, disputes, deliveries, returns — so every screen tells someone what to do next.
- Leads, opportunities and quotations with pipeline stages
- Customers and contacts drawn from the same party master as accounting
- Activities, follow-ups and an operator work queue with clear ownership
- Support tickets tied to the invoice, delivery or product that caused them
Explore module
CRM
Reports & Analytics
A dedicated reporting server with drill-down to source documents, scheduled generation and dashboard widgets — plus the statutory reports Nepali businesses are actually asked for.
- Dedicated reporting server with print-ready and export output
- Drill-down from any total to the source document ID
- Dashboard widgets: cash and bank balance, weekly collection and payment, leave, activity
- Materialised views so heavy summary reports return quickly over long date ranges
Explore module
Reports & Analytics
What changes
What you should expect to be different
Not features — outcomes. If these are not true six months after go-live, something has been configured wrongly and we want to hear about it.
- Outstanding is visible at quotation, order and challan level, not just as a receivable
- Credit decisions are made with live balance, ageing and dispute context on screen
- Commission and territory reporting come from dimensions on the transaction
- Multi-godown stock means dispatch draws from the right location
- Every ageing figure drills to the specific unpaid document
Reporting
The reports you will live in
Every total drills down to the source document behind it.
Compliance
Nepali obligations handled in the core
IRD-ready fiscal invoicing
IRD-approved, with fiscal invoice behaviour in the central SalesBill and POS paths, IRD sync, VAT customer and vendor summaries, and an audit trail built for inspection rather than reconstructed after the fact.
Nepali fiscal year and dates
Bikram Sambat fiscal-year control, business-date close and dual-date handling throughout documents and reports.
Local payment providers
eSewa, Khalti, Fonepay, card, bank, QR and wallet adapters, with verification evidence required before a provider goes live. Cash stays simple: no merchant ID, no callback URL.
English and Nepali
Interface translations and a localisation layer in both the web application and the reporting engine.
Immutable audit trail
Every posting command carries an idempotency key. Corrections go through approved reversal or credit paths; posted truth is never edited in place.
Role-based security
Granular roles and permissions, IP address whitelisting, two-factor authentication, user activity logging, time-based account expiry, and stage-based setup gates that block posting until configuration is safe.
Getting there
How a go-live actually runs
01
Discovery
We map your outlets, books, stock locations and statutory obligations, and agree what go-live means.
02
Configuration
Chart of accounts, tax and bill terms, document numbering, godowns, roles and payment providers, all checked against the setup gates before anything posts.
03
Migration
Masters, opening balances and opening trial imported and reconciled against your closing figures.
04
Training
Role-based sessions for owners, cashiers, front desk, kitchen, storekeepers and accounts, using your own data.
05
Go-live
One full test cycle end to end, then supervised go-live with a support engineer on hand.
06
Aftercare
Ongoing support, statutory updates, new-release rollout and periodic health checks.
Other industries
Not quite your business?
Built for Wholesale & distribution
Book a walkthrough and we will demo the modules that match how you actually trade — not a generic slide deck.
No obligation. Typically 30–45 minutes.