The messages the sales, purchase, voucher, banking, period-end, fixed-asset, TDS, product, warehouse, stock, production, customer and setup screens can show, what they mean and what to do. A message saves nothing: fix the cause it names, then do the action again.
Dates and fiscal year
On screenThe financial year for this transaction date has already been closed, so you are not allowed to make a transaction on this date.
What it meansThe date is before the start of the active fiscal year, or the active year starts in the future. The screen uses the same wording for both. The purchase, voucher, cheque and opening screens use the same text.
What to doPick a date on or after the start of the active fiscal year. If every sales screen says this and the Add buttons are greyed out, the new fiscal year was made active before its start date: ask the accountant to correct it.
The fiscal year AD and BS dates on sales documents Start a new fiscal year Close a fiscal year
What it meansYour company has IRD on, and an invoice, a sales return or an approval of a provisional return can only be dated today.
What to doUse today's date. If the date field will not let you, reload the page and open the form again.
What it meansThe start or end date you entered falls inside another fiscal year.
What to doChange the dates so the years do not overlap.
What it meansA fiscal year or a numbering series was given a start date later than its end date.
What to doCorrect the dates.
What it meansAnother fiscal year already has the same Fiscal year IRD name.
What to doGive this year its own IRD name.
Numbering
What it meansThe series chosen for the document is not valid for the document's date, or its dates are not inside the active fiscal year. Nothing was saved and the counter did not move.
What to doAdd a series for the new fiscal year, or correct the series dates, in Document numbering. For a back-dated document, use a series that starts on or before the date.
What it meansSeries names must be different.
What to doGive the new series its own name.
What it meansA series for the same module with the same prefix, suffix, total length and fill character exists.
What to doChange the suffix (for example the year) or the prefix of the new series.
On screenBody length can not not be more than 7 character long.
What it meansA series body can be at most 7 digits.
What to doChoose 7 or fewer.
On screenSum of body length, prefix and suffix must be less than 20
What it meansThe whole number, prefix plus body plus suffix, cannot be more than 20 characters long.
What to doShorten the prefix, the suffix or the body length.
On screenCurrent number must be less than maximum allowed number.
What it meansThe current number must be lower than the largest number the body length allows.
What to doLower the current number or raise the body length.
On screenStart number must be less than maximum allowed number.
What it meansThe start number must be lower than the largest number the body length allows.
What to doLower the start number or raise the body length.
On screenCurrent number must be greater than or equals to start number.
What it meansThe current number cannot be lower than the start number.
What to doRaise the current number to the start number or higher.
On screenPlease set document number format for receipt
What it meansA cash sale, a payment taken on an invoice or a cash refund saves a receipt, and no receipt series is valid for your branch and fiscal year.
What to doAsk the administrator to add a receipt series for your branch in Document numbering, then save again.
On screenPlease create adjustment document number format
What it meansAn expiry or breakage return writes the goods off through a stock adjustment, which needs its own numbering series.
What to doAsk the administrator to add a stock adjustment series, or return the goods without the expiry/breakage option.
Take goods back with a sales return Document numbering for sales
On screenPlease set document number for sales invoice wise opening.
What it meansEach opening bill takes a number from an opening series, and none is set.
What to doAsk the administrator to add the opening series in Document numbering.
What it meansSaving a customer with an opening amount needs a numbering series for customer opening balances. None is valid today.
What to doAdd the opening series in Document numbering, then save the customer again, or save it without an opening amount.
Create a customer Customers' opening balances Suppliers' opening balances
Setup and configuration
On screenPlease set sales, sales return ledger, cancel product and cancel customer from configuration section to proceed.
What it meansOne of the sales ledger, sales return ledger, cancel product, cancel customer, cash ledger or the active fiscal year (with IRD on, its IRD name) is missing. The Add button of every sales screen is greyed out.
What to doAsk the administrator to fill in Configuration: Sales ledger and Sales return ledger on the Sales tab, Cancel product and Cancel customer on the Miscellaneous tab, Cash ledger on the Voucher tab. Then sign out and in.
Company settings that change selling Set up before the first sale
On screenCash ledger has not been defined for cash sales. Please set from configuration page.
What it meansA cash sale or a cash refund is deposited to the company's Cash ledger, and none is set.
What to doAsk the administrator to set the Cash ledger in Configuration (Voucher tab), then sign out and in.
Cash sales and credit sales Company settings that change selling
On screenPlease set sales additional adjustment policy.
What it meansA sales add-on voucher needs a sales adjustment of category Additional, and there is none.
What to doAsk the accountant to create one on the Sales adjustment screen.
Add a charge or cost to an invoice (sales add-on voucher) Set up VAT, discounts and other sales adjustments
What it meansAn adjustment of the same category and the same product-wise setting already uses this Order number.
What to doGive the adjustment an order that is not used.
Set up VAT, discounts and other sales adjustments Set up VAT, discounts and other purchase adjustments
On screenPlease set the TDS ledger before giving the TDS amount
What it meansA payment or receipt against an invoice has a TDS amount and the company has no TDS payable ledger in Configuration.
What to doAsk the accountant to set the TDS payable ledger in Configuration (Voucher tab). Better, book TDS on a journal voucher (Deduct TDS when you book or pay an expense).
Receive money from a customer Deduct TDS when you book or pay an expense Pay a supplier or an expense with a payment voucher
What it meansThe record on the IRD API screen can only be saved when the company's IRD setting is on, and it is off.
What to doAsk Penahak support whether IRD should be switched on for the company.
On screenContact to administrator! Current service not allowed to add this information. Please set Service type in Configuration page
What it meansA service job detail was added before the company's Job service type was set.
What to doAsk the administrator to set the Job service type in Configuration.
On screenPlease set purchase and purchase return ledger from configuration section to proceed.
What it meansThe purchase ledger or the purchase return ledger is not set in Configuration, so the purchase screens are switched off: Add is greyed and this message shows.
What to doAsk the accountant to set the Purchase ledger and the Purchase return ledger on the Configuration screen (Purchase tab), then sign out and in.
Company settings that change buying and vouchers Before you buy or post vouchers: the setup checklist
On screenPlease set Fiscal Year to proceed.
What it meansThe cheque, provisional cash and other voucher screens find no active fiscal year, so they are switched off.
What to doAsk the accountant to make a fiscal year active on the Fiscal year screen.
On screenPlease set purchase additional adjustment policy.
What it meansA purchase add-on voucher needs an adjustment (a cost term) to carry the extra cost, and none is set up for add-ons.
What to doAsk the accountant to add a purchase adjustment for add-on vouchers on the Purchase Adjustment screen.
Set up VAT, discounts and other purchase adjustments Add a cost to a purchase with an add-on voucher
Customers
What it meansAnother ledger has the same ledger code.
What to doUse a different code, or leave it empty.
What it meansPAN must be different for every customer.
What to doOpen the existing customer and use it, or correct the PAN.
What it meansThe short code the system made for the customer already belongs to another ledger.
What to doChange the customer's name slightly, or try again.
What it meansA ledger with the same name and the same mobile number exists.
What to doUse the existing customer, or correct the name or the mobile number.
On screenMust have 9 character
What it meansA PAN or VAT number has exactly 9 digits. The same rule applies to the PAN on the customer screen, the PAN of a cash-sale customer typed on an invoice screen and the PAN of an agent. The screen also says "Not exceed 9 character" for a longer number. Choose NONE as the type for a customer that has no PAN.
What to doEnter all 9 digits, or choose NONE (customer) or leave it empty (cash-sale customer, agent).
On screenPlease enter a valid mobile number
What it meansThe mobile number is not in a valid format.
What to doCorrect the number.
On screenPlease enter a valid phone number
What it meansThe telephone number is not in a valid format.
What to doCorrect the number.
On screenRate is invalid. Must be less than 100.
What it meansThe interest rate on a customer, or the rate of a sales adjustment, is 100 or more.
What to doEnter a rate below 100.
Create a customer Set up VAT, discounts and other sales adjustments
On screenPlease select the opening amount type
What it meansAn opening amount needs to be marked debit or credit.
What to doChoose the type, or clear the opening amount.
On screencommon:openingTypeSelect
What it meansAn opening amount was entered on the customer screen without choosing debit or credit. The screen shows the text key instead of the sentence.
What to doChoose the opening amount type, or clear the opening amount, then save again.
Create a customer Customers' opening balances Create a supplier
Credit checks
On screenTransaction has crossed the credit limit amount. Sales process could not be completed at this stage.
What it meansThe customer's balance plus this invoice is above the customer's Amount limit and the customer's action is Block. It shows in a Warning box that opens with "Dear" and the customer's name. Nothing was saved.
What to doTake payment, reduce the amount, or ask the accountant to review the customer's limit.
On screenTransaction has crossed the approved credit limit.
What it meansThe same test with the action Warning. The box is only a warning and the document is still saved, except on a sales order when your company blocks over-limit orders: then the order shows this text and is not saved.
What to doCheck with the accountant if the customer should be allowed this much credit.
On screenYour credit days crossed the credit day limit.
What it meansThe due days on the document are more than the customer's Day limit, or the customer's oldest unpaid bill is already that old. With the action Block the document is not saved; with Warning it is.
What to doShorten the due days, receive the customer's overdue payments, or review the Day limit.
Invoice entry
On screenPlease provide data details to save the transaction.
What it meansThe document has no product lines.
What to doAdd at least one line.
Raise a sales invoice Make adjustments with a journal voucher Issue a credit note
On screenAmount based on quantity and rate is wrong.
What it meansThe amount of a line is not the quantity times the rate. The message ends with the row number, for example "(Row: 2)".
What to doOpen the row named and re-enter its quantity and rate.
On screenNegative stock not allowed.
What it meansThe line takes more of the product than the warehouse holds, and the company's Negative stock setting is Block. The same words appear on a Stock Transfer line and on a Stock adjustment line that takes stock out when the typed quantity is above the balance: there the quantity is reset to 0 and the check always applies, whatever the Negative stock setting says.
What to doReduce the quantity, choose another warehouse that has the stock, or ask the administrator whether negative stock may be allowed. On a transfer or an adjustment, type a quantity up to the balance shown, or bring the goods in first.
Raise a sales invoice Company settings that change selling Negative stock: where Penahak checks it Move stock between warehouses with a stock transfer Adjust stock: counts, damage, expiry and write-offs
On screenStock is going to be negative.
What it meansThe line takes more than the warehouse holds and the company's setting is Warning. The line is still accepted.
What to doCheck the stock, and receive the goods into the warehouse.
What it meansThe company blocks negative stock and a line on the invoice or delivery note takes more than the warehouse balance at the document date. Nothing was saved.
What to doReduce the quantity, choose a warehouse with stock, or receive the goods first.
Raise a sales invoice Deliver goods with a goods delivery note Company settings that change selling
On screenPlease set the rate for the currency selected.
What it meansThe document is in a foreign currency and no rate is set for its date.
What to doAsk the accountant to enter the currency rate for the day.
Raise a sales invoice Make adjustments with a journal voucher
On screenTransaction with zero (0) quantity not allowed.
What it meansEvery line must have a quantity above zero.
What to doEnter a quantity or remove the line.
On screenYou have set alt unit for this product so please provide alt quantity for this product.
What it meansThe product has an alternative unit, so the alternative quantity must be given too.
What to doEnter the quantity in the alternative unit.
On screenPlease select a warehouse to proceed
What it meansA line needs a warehouse.
What to doChoose the warehouse the goods leave from.
On screenWarehouse not selected
What it meansThe line was saved without a warehouse.
What to doChoose the warehouse.
On screenPlease select a product to proceed
What it meansA line was saved without a product.
What to doChoose the product.
On screenQuantity can not be greater than the quantity in referenced voucher.
What it meansThe invoice, delivery note or return line is more than what is left on the order, delivery note or invoice it comes from.
What to doLower the quantity to what is left.
From quotation to order, delivery note and invoice From requisition to order, goods received note and invoice Return goods to a supplier
On screenPlease provide serial no details of product
What it meansThe product is tracked by serial number and the numbers were not given.
What to doEnter one serial number for each unit.
On screenPlease provide batch no details of product
What it meansThe product is tracked by batch and no batch was chosen.
What to doChoose the batch and quantity.
On screenQuantity should be greater then 0 to enter serial no
What it meansSerial numbers are entered after the quantity.
What to doEnter a quantity above zero first.
On screenInvalid serial number to auto generate next number
What it meansThe serial number given cannot be used to generate the next numbers automatically.
What to doType the serial numbers one by one.
On screenReceived amount cannot be more than the total amount on the bill.
What it meansThe receipt details on the invoice are for more than the invoice amount.
What to doEnter an amount up to the invoice total. Take any extra as a separate receipt.
On screenSame reference voucher number already exists in the system. Please check Sales Invoice No:
What it meansThe customer's own bill number you typed is already on another invoice. It is a warning: you can still save.
What to doCheck the other invoice, and correct the reference if it is a mistake.
On screenNot selected sales invoice
What it meansYou asked to print the selected invoices and none is ticked (or the ticked rows have no invoice number).
What to doTick the invoices you want to print.
On screenPlease select valid item to proceed delete operation
What it meansDelete was pressed on a document that is not saved yet, so there is nothing to delete.
What to doSave the document first, or close it without saving.
Orders, quotations and delivery notes
On screenThe expiry date must be greater than the quotation date
What it meansThe expiry date must be after the quotation date.
What to doChoose a later expiry date.
On screenApproved quantity could not be greater than order quantity,
What it meansAn approver cannot approve more than the customer ordered.
What to doApprove the ordered quantity or less.
On screenPlease select at least one sales order.
What it meansYou asked to bring in orders without choosing any.
What to doTick at least one order.
On screenAll selected sales orders must belong to the same customer.
What it meansOne document can bring in orders of one customer only.
What to doChoose orders of the same customer.
On screenPlease select sales order rows with the same customer, currency, and project.
What it meansRows brought together must share the customer, currency and project.
What to doChoose rows that share all three.
On screenPlease select at least one sales challan.
What it meansYou asked to bring in delivery notes without choosing any.
What to doTick at least one delivery note.
On screenPlease select challan rows with the same customer, currency, and project.
What it meansRows brought together must share the customer, currency and project.
What to doChoose rows that share all three.
Returns and cancels
On screenBill has already been reversed
What it meansThe invoice or return has already been cancelled, or a return exists, so it cannot be cancelled again.
What to doCheck the status in the list. To correct a returned invoice, work with its return.
What it meansDeleting an approved, audited or authorised invoice, delivery note, order, quotation or return does nothing, and the answer is "not found". In production it is the refusal of Delete on a bill of material that is approved or locked, or on a production order that is approved.
What to doSuch a record cannot be deleted. Correct it with a return, a cancel or an order cancel. For a bill of material or a production order, do not delete it: lock the BOM and make a new one.
Editing a saved invoice: what can and cannot change Take a sales order Change or delete a saved purchase document Change or delete a saved voucher Bill of material Production order
Receipts
On screenThe amount could not be greater than the outstanding amount
What it meansA payment or receipt against an invoice is for more than the invoice has left (the payment plus any TDS amount). A payment made from a purchase invoice can be higher only where your company allows over-payment.
What to doEnter an amount up to the outstanding amount, or ask the accountant to allow over-payment receipts.
Receive money from a customer Company settings that change selling Pay a supplier or an expense with a payment voucher Pay a supplier and what clears what
On screenTransaction with zero (0) value not allowed.
What it meansA line of a receipt, payment, contra, journal, credit note or debit note has an amount of 0.
What to doEnter an amount or remove the line.
Receive money from a customer Pay a supplier or an expense with a payment voucher Make adjustments with a journal voucher
Goods delivery
On screenDelivery items have not been selected. Please select them.
What it meansYou pressed an action without ticking any row.
What to doTick the rows first.
On screenSome selected records already contain delivery information.
What it meansA delivery record cannot be made twice for the same document.
What to doUntick the rows that already have one.
On screenPlease select voucher from same voucher source (category)
What it meansA dispatch slip is printed for rows that come from the same kind of document (all invoices, or all delivery notes, or all orders).
What to doChoose rows of one kind.
On screenPlease select distinct dispatch number only
What it meansA dispatch slip is for one dispatch number.
What to doChoose rows that share one dispatch number.
On screenTill selected vouchers are not added in delivered list
What it meansA dispatch slip was asked for rows that have no delivery record.
What to doRecord the delivery first.
Grid and full-page entry
On screenQuantity exceeds available product balance
What it meansThe grid invoice never allows more than the balance, whatever the Negative stock setting says. The quantity is set back to 0. A similar message names the alternative unit.
What to doEnter a quantity up to the balance, or use the standard invoice if the company allows negative stock.
On screenPlease select a store first
What it meansEach grid row needs its Store before the product. Similar messages ask for the product group, book level and book edition on companies that use them.
What to doChoose the cell the message names.
On screenNothing is left outstanding on what you selected.
What it meansThe orders or delivery notes you pulled into the full-page invoice have nothing left to invoice.
What to doChoose documents that still have a quantity left.
The full-page invoice entry From quotation to order, delivery note and invoice
On screenThis invoice is not ready to save
What it meansAt least one check beside a field or a line is an error or a block. The message shows the first one.
What to doFix the checks shown beside the fields and lines, then save again.
On screenThe invoice could not be saved
What it meansThe system refused the save without giving a reason of its own.
What to doRead any other message, check the date and the series, and try again. If it repeats, collect the steps and escalate.
The full-page invoice entry When something is refused or looks wrong
General answers
On screenYou are not authorised to access this resource.
What it meansYour role does not have the permission this screen or action needs.
What to doAsk the administrator to add the permission to your role.
On screenSomething went wrong. Please contact your administrator.
What it meansThe system hit an error it did not expect. Nothing was saved.
What to doTry again. If it repeats, send Penahak support the screen, the steps and the time.
On screenUnknown error occurred.
What it meansThe screen did not get an answer it could read, for example because the connection dropped.
What to doCheck the connection and try again.
On screenPlease provide valid values.
What it meansA form value is not valid. The fields in error are marked.
What to doCorrect the marked fields.
What it meansA record with the same unique value (a number, a code, a name) already exists.
What to doUse the existing record, or change the value.
When something is refused or looks wrong Document numbering for sales
What it meansOther records refer to it, so deleting it would break them.
What to doSwitch the record off (Active) instead of deleting it.
On screenA field name followed by "is required", for example Bank name is required.
What it meansA mandatory field on the form is empty. The message names the field.
What to doFill the field named, then save.
Purchase documents
On screenPlease provide Letter of Credit (LC) number on import segment
What it meansAn amount is entered in the import details of the purchase invoice but the Pragyapan patra no is empty. The text says "LC number", but the field it checks is the pragyapan patra number.
What to doFill the Pragyapan patra no and Pragyapan date, or clear the import amounts if it is a local purchase.
On screenSome rows have a quantity value that is either 0 or null. Please verify and provide valid values.
What it meansA row of the purchase requisition has a quantity of 0 or none.
What to doEnter a quantity above 0 on every row, or remove the row.
On screenSome rows have a value of 0 or null. Please check.
What it meansAn approver is approving the requisition and a row has an approved quantity of 0 or none.
What to doEnter the approved quantity on every row.
On screenApproved for option is required for every item on requisition.
What it meansEvery row of the requisition must say what it is approved for.
What to doChoose the Approved for option on every row.
On screenPlease select supplier.
What it meansA requisition row asks for a supplier and none is chosen.
What to doChoose the supplier, or clear the supplier request.
On screenPlease select product.
What it meansA requisition row has no product.
What to doChoose the product, or remove the row.
On screenThe Date must be greater than or equal to the Requisition Date.
What it meansThe date the goods are wanted by is earlier than the date of the requisition.
What to doChoose a date on or after the requisition date.
On screenPlease select requisition number to generate report
What it meansThe quotation analysis report needs a requisition number to compare the quotations made for it.
What to doChoose a requisition number and run the report again.
On screenPlease select quotation data for purchase order placement
What it meansYou chose to place an order from the quotation analysis without ticking a quotation row.
What to doTick the quotation you want to order from, then place the order.
On screenPlease select only one quotation at a time to create purchase order from this data.
What it meansAn order is made from one quotation at a time.
What to doTick one quotation, place its order, then repeat for the next.
Record a supplier's quotation From requisition to order, goods received note and invoice
On screenPlease create document number for this entry point for this branch
What it meansThere is no purchase order numbering series for your branch, so the order cannot be created.
What to doAsk the administrator to add a purchase order series for the branch.
On screenA single word such as emptyDataDetailsError, plzSetDocNumber, docNumberRequired or requiredField.
What it meansThe screen has no English text for that message yet. It means the same as a usual message: no rows were entered, or no numbering series is set.
What to doAdd rows to the document, or ask the administrator to set the numbering series for the branch.
Vouchers
On screenData related to this ledger on this voucher already exists.
What it meansA ledger can be on a receipt, payment or contra voucher once. You are adding it a second time.
What to doEdit the existing line, or combine the amounts into one line.
Pay a supplier or an expense with a payment voucher Record any money received with a receipt voucher
On screenThis voucher has already been reconciled and is not editable
What it meansThe receipt, payment or contra voucher has been matched with the bank statement. It cannot be edited or deleted.
What to doRevert the reconciliation on the bank reconciliation screen, then edit it; or leave it and make a correcting voucher.
Reconcile a bank account with its statement Change or delete a saved voucher
On screenDebit and credit amount should be same
What it meansThe debits and the credits of the journal voucher are not equal.
What to doChange a line so that the totals shown at the bottom are equal, then save.
On screenTotal debit amount and credit amount mismatch. Total debit and credit amount should be same.
What it meansThe spreadsheet of journal lines has different debit and credit totals.
What to doCorrect the file so that debits equal credits and import it again.
Import receipts, payments, contra and journals from a spreadsheet Make adjustments with a journal voucher
On screenData not imported, Please see error list
What it meansSome rows of the spreadsheet are wrong. The window lists each row and its problem.
What to doCorrect the rows in the list, then import the file again. Nothing from a failed file is saved for the rows shown.
Import receipts, payments, contra and journals from a spreadsheet
On screenBudget limit crossed for this project( business unit )/ budget title
What it meansYour company restricts entries by project budget, and this journal would take the project past its estimated cost.
What to doChoose another project, lower the amount, or ask the accountant to raise the project's estimated cost.
Make adjustments with a journal voucher Company settings that change buying and vouchers
On screenPlease select at least one ledger row.
What it meansYou saved a contra journal voucher without ticking a ledger.
What to doTick each ledger whose balance should move.
On screenFrom branch and To branch must be different.
What it meansA contra journal moves a balance from one branch to another, so the two branches must differ.
What to doChoose a different To branch.
Move ledger balances between branches Branches and projects on sales documents
On screenSelected rows do not contain transfer amount.
What it meansEvery ticked ledger has a debit and credit of 0 in the From branch.
What to doTick a ledger that has a balance in the From branch.
On screenPlease select at least one module to proceed.
What it meansA saved note (narration) must say which screens may offer it.
What to doChoose at least one module, then save.
Cheques and provisional cash
On screenInvalid new cheque date
What it meansWhen you reschedule a cheque, the new date must be after its current date.
What to doChoose a later date.
On screenPlease enter valid amount
What it meansThe amount of a cheque or provisional cash entry is 0 or less, or the outstanding bills window was opened with no amount.
What to doEnter an amount above 0.
Record and deposit cheques Record cash you have not banked yet
Bank reconciliation
On screenPlease select bank statement file.
What it meansYou chose to import without choosing a file.
What to doChoose a .xlsx, .xls or .csv file of the statement.
On screenNo imported data available to save.
What it meansThe import has no clean rows to save.
What to doFix the rows the list shows as errors and import again.
On screenBank statement save failed for some rows.
What it meansThe saved result had error rows, usually rows already imported.
What to doRead the error list. Import each statement period once, without overlap.
On screenDuplicate data already exists. Data not inserted.
What it meansA row of the file has the same bank, date, debit, credit and remarks as a row already saved. The whole file is refused.
What to doRemove the rows that were imported before, or import only the new period.
On screenPlease import statement data first.
What it meansYou chose Match before loading the imported statement.
What to doChoose Load Bank Statement (or import a file) first.
On screenAll imported records are already reconciled.
What it meansThere is nothing left to match for the dates chosen.
What to doChoose other dates, or import a newer statement.
On screenPlease load ERP data first.
What it meansYou chose Match before loading the vouchers of the bank.
What to doChoose Load ERP Data, then Match.
On screenPlease select bank first.
What it meansThe workspace was opened without a bank.
What to doGo back to the banks and choose one.
On screenNo matched records to reconcile.
What it meansYou chose Reconcile All with no matched row.
What to doMatch first, or match the rows by hand.
On screenSelected items are already reconciled
What it meansEvery ticked row is already reconciled. The same message shows when you choose Reconcile item with nothing ticked, after a first message that reads "Please select atleast one item to Delivery items have not been selected. Please select them."
What to doTick rows that are Not reconciled.
Period end and openings
On screenOpening entry of following ledger already entered.
What it meansThat ledger (with the same sub ledger, project and branch) already has an opening entry. The ledgers are listed under the message.
What to doEdit the existing opening instead of adding a second.
On screenDetails data not enter
What it meansYou saved a ledger opening with no line.
What to doAdd a ledger line with its amount, then save.
On screenPlease provide proper data to proceed save operation.
What it meansA voucher-wise opening of a supplier or customer has no rows to save.
What to doAdd the rows with a date, a bill number and an amount, then save.
On screenAmount must be greater than zero.
What it meansA ledger opening line has an amount of 0.
What to doEnter an amount above 0 or remove the line.
On screenPlease enter Close to proceed (also Delete, Lock, Unlock, or 1).
What it meansA confirmation box asks you to type a word before it acts: Close for closing a financial year, Delete for deleting a closing, Lock or Unlock for a closing's lock, 1 for deleting a voucher, a cheque or a purchase document, Cancel for cancelling an order.
What to doType the word exactly as shown, then choose Yes.
Close a fiscal year Lock a closed year Change or delete a saved voucher
On screenFinancial closing data can be deleted within 5 days (verification time) from the closing date, and there must not be any data in the new financial year after closing.
What it meansThe box says a closing can be deleted within 5 days and only while the new year has no data. Those checks are not applied in this release, and deleting does not reopen the old year.
What to doDo not delete a closing without asking your support contact first.
Fixed assets
On screenPlease set serial no for fixed asset
What it meansEach unit of a fixed asset on the purchase invoice needs its own serial number.
What to doEnter the serial numbers, one for each unit.
TDS
What it meansA TDS type with this revenue code already exists.
What to doUse the existing TDS type, or give the new one a different revenue code.
What it meansA TDS type with this detail (what the payment is for) already exists.
What to doUse the existing TDS type, or change the detail.
What it meansA TDS master with this name already exists. Names must be unique across all TDS masters.
What to doChoose another name, for example with the supplier type in it.
What it meansA TDS master with this description already exists. Descriptions must be unique across all TDS masters.
What to doChoose another description.
Warehouses
What it meansYou tried to make a warehouse the default, but another warehouse of the same branch is already the default.
What to doSwitch the old default off (edit it and untick Default warehouse), then save the new one.
What it meansThe warehouse already has stock entries in its present branch, so changing its branch would put that stock in the wrong branch.
What to doKeep the branch. Make a new warehouse in the other branch and move the stock with a branch transfer.
What it meansYour user is named on some warehouses, but not on any warehouse of the branch you are working in, so the warehouse list of the document line cannot be built.
What to doAsk the administrator to add your user to a warehouse of this branch, or to remove your name from the other warehouses.
On screenmust have 8 character / Not exceed 13 character
What it meansThe Telephone of the warehouse has fewer than 8 or more than 13 digits.
What to doEnter 8 to 13 digits, or leave the field empty.
Products
What it meansYou added a new product with a name another product already has (spaces at the ends are ignored).
What to doSearch the product list: the product may exist and be locked. Use a different name for a different product.
What it meansYou added a product with an opening quantity, but no numbering series for product openings covers today, so the opening cannot get a number.
What to doAsk the administrator to add a Product opening series that covers today, or add the product without opening stock and enter it later on Product Opening.
On screenProvide values values for factor and conversion ratio
What it meansThe product has an Alt unit but one of Unit QTY and Alt unit QTY is empty.
What to doEnter both numbers (for example 12 and 1 for pieces and dozen), or remove the Alt unit.
On screenGroup name must have at least 3 characters
What it meansThe name of a product category has fewer than 3 characters.
What to doGive the category a longer name.
On screenProvide valid percentage. Only two decimal numbers are accepted.
What it meansThe Default profit (%) of a category has more than two decimals or is not a number.
What to doEnter a percentage with at most two decimals.
On screenThe batch sales rate is lower than the purchase rate for this product. Do you want to save this rate?
What it meansOn a purchase of a batch-wise product, the sales rate you entered for the batch is lower than its purchase rate. This is a warning: you may save it.
What to doCheck the two rates. Save only if the low price is intended.
Buy rate, sales rate and stock rate Batch, expiry date and serial number tracking
On screenProduct category must be selected to map a product.
What it meansYou pressed Save on Product Mapping without choosing the Product category.
What to doChoose the category (and the sub category if you want one), tick the products and save.
On screenPlease select a product to map with a Category and Subcategory
What it meansNo product row is ticked on Product Mapping.
What to doTick at least one product and save again.
On screenAll product will be un-mapped from sub group.
What it meansYou left Sub Category empty. The ticked products will lose their sub category. This is a confirmation, not a refusal.
What to doConfirm if that is what you want, or cancel and choose a sub category.
On screenSerial number "…" duplicate in the database.
What it meansA goods received note or an opening names a serial number that has already been received.
What to doCheck the number on the goods. A number cannot come in twice: remove or correct it.
Batch, expiry date and serial number tracking Receive goods with a goods received note
On screenSerial number "…"already used on sales process
What it meansThe serial number you chose on a sale or delivery note has already gone out on another one.
What to doChoose a number that is in stock. Serial no Item Details shows where the number went.
Batch, expiry date and serial number tracking Serial no Item Details
On screenSerial number "…"has not purchased yet.
What it meansA purchase return names a serial number that no purchase brought in.
What to doCheck the number against the purchase. Return only numbers that came in on the invoice.
Batch, expiry date and serial number tracking Return goods to a supplier
On screenSerial number "…"already returned.
What it meansA purchase return names a serial number that has already been returned to the supplier.
What to doRemove the number from the return.
Batch, expiry date and serial number tracking Return goods to a supplier
On screenYou have entered a duplicate serial number which is not allowed.
What it meansThe same serial number is on two lines of the Serial no details window.
What to doRemove the repeated number.
On screenYou have entered more than allowed number of serial numbers.
What it meansYou entered more serial numbers than the quantity of the line.
What to doRemove the extra numbers, or raise the quantity.
Stock transfer
On screenPlease select a warehouse or business project/business unit to transfer stock.
What it meansYou pressed Add for a line before choosing the From warehouse.
What to doChoose the From warehouse (or the business unit) first, then add the lines.
On screenYou have not selected a warehouse or project/business unit properly.
What it meansThe transfer cannot be saved because the From warehouse (or the business unit) is missing.
What to doChoose the From warehouse and save again.
On screenChoose the stock warehouse for receipt
What it meansOn a Branch Stock IN a line has no To warehouse.
What to doChoose the warehouse of your branch that receives each line.
On screenYou have to select a store warehouse to which you are going to transfer item.
What it meansA transfer line has no To warehouse.
What to doChoose the To warehouse on the line.
On screenYou have to select a business project/business unit to which you are going to transfer item.
What it meansThe transfer is between business units and a line has no To project/business unit.
What to doChoose the unit on the line.
On screenInsufficient stock balance
What it meansThe quantity of the line (with the other lines of the same product in this transfer) is more than the From warehouse holds. This check always applies, whatever the Negative stock setting says.
What to doLower the quantity, receive the goods first, or transfer from the warehouse that holds them.
Move stock between warehouses with a stock transfer Negative stock: where Penahak checks it
What it meansA new stock transfer, stock adjustment or production journal cannot be dated earlier than one already made in the same branch.
What to doCheck the date. If an earlier date is really needed, edit the existing document of that date or ask support.
Edit, delete and approve a transfer or an adjustment Move stock between warehouses with a stock transfer Adjust stock: counts, damage, expiry and write-offs
Stock adjustment
On screenYou have entered zero stock rate. Are you sure about stock rate?
What it meansThe line has a rate of 0, so the goods come in (or the loss is shown) with no value. This is a confirmation under the title Stock Rate Alert: type the word shown to go on.
What to doEnter the real cost of one unit (the product's Stock rate), unless a zero value is intended.
Adjust stock: counts, damage, expiry and write-offs Buy rate, sales rate and stock rate
Product openings
On screenQuantity must be greater than zero.
What it meansA line of Product Opening has no quantity.
What to doEnter a quantity above zero, or remove the line.
On screenThis product already exist on product opening list
What it meansYou added the same product (with the same warehouse and business unit) twice in this opening voucher.
What to doChange the quantity of the line already there.
On screenOpening records of the following product has already been entered.
What it meansAn opening for the same product, warehouse, business unit and branch is already saved. Nothing was saved for that product.
What to doEdit the existing opening instead. Later corrections are made with a stock adjustment.
Opening stock Adjust stock: counts, damage, expiry and write-offs
On screenPlease enter batch details for this product.
What it meansThe product is batch wise and the opening line has no batch details.
What to doClick to enter the batch details (Batch no, dates, quantity), then save.
On screenPlease give product serial no details to proceed ahead.
What it meansThe product is tracked by serial number and the opening line has none.
What to doOpen Serial no details and enter one number per unit.
Bundling
On screenAvailable stock is not sufficient to bundle the product.
What it meansOne of the parts of the composite product is short for the quantity you want to bundle. The quantity is reset to 0.
What to doLower the quantity to bundle, or bring the missing parts into the warehouse first.
Bundling and unbundling products Negative stock: where Penahak checks it
On screenStock rate of product going to unbundle could not be zero or less then zero.
What it meansThe product you unbundle has a stock rate of 0 or less, so the value that leaves stock would be nothing.
What to doCheck the product's stock and its entries; correct the rate with an adjustment or enter the missing purchase.
Bundling and unbundling products How stock is valued and what a sale costs
On screenStock rate of product going to create could not be zero or less then zero.
What it meansThe New product buy rate (Stock rate) is 0 or less.
What to doEnter the cost of one unit of the new product.
On screenStock not available
What it meansOn Local unbundling the composite product has less stock than you want to unbundle.
What to doCheck the quantity and the warehouse.
Production
On screenPlease provide valid production quantity of goods going to produce.
What it meansThe Production QTY of the journal is 0 or less.
What to doEnter the quantity actually produced.
On screenPlease select machine/plant to proceed production process.
What it meansThe journal has no Machine / Plant.
What to doChoose one; add it from the list if it is new.
Production journal: record production and approve it Set up production
On screenRaw material stock is not sufficient
What it meansA raw material line takes more than its warehouse holds on the journal's date. This check always applies.
What to doReceive or transfer the raw material first, or lower the quantity.
Production journal: record production and approve it Negative stock: where Penahak checks it
On screenRaw material stock with zero cost value not allowed
What it meansA raw material of the journal has a rate of 0 and your company does not allow production with zero-cost raw material.
What to doGive the raw material a cost (a purchase or an adjustment at the real rate), or ask the administrator about Allow production with zero rate raw material in Configuration.
Production journal: record production and approve it Set up production
On screenRaw material stock with negative cost not allowed
What it meansA raw material of the journal has a negative rate: its stock value is negative.
What to doCorrect the stock of that raw material (entries with the wrong sign or a missing purchase).
Production journal: record production and approve it How stock is valued and what a sale costs
On screenRaw material stock is not available to proceed production journal.
What it meansThe BOM chosen for the journal has no raw material lines.
What to doAdd the raw materials to the BOM, approve it again and choose it.
Bill of material Production journal: record production and approve it
On screenEnter serial number details of product to proceed.
What it meansThe finished product is tracked by serial number and the journal has none.
What to doEnter one serial number per unit produced.
Production journal: record production and approve it Batch, expiry date and serial number tracking
On screenPlease enter batch details for batch wise raw material
What it meansA batch-wise raw material line has no batch details. A similar message names batch-wise finished goods: "Please enter batch info for batch wise finished goods".
What to doEnter the batch of each batch-wise raw material or finished product.
Production journal: record production and approve it Batch, expiry date and serial number tracking
On screenYou entered quantity more than produced quantity
What it meansOn the quality check the Approved QTY is more than the Production QTY of the journal. It is reset to 0.
What to doEnter an approved quantity up to the quantity produced.
On screenEnter damaged item's serial no.
What it meansThe quality check rejects units of a serial-number product but not as many serial numbers as the rejected quantity are named.
What to doEnter one Damaged serial no for each rejected unit.
What it meansThe machine name or the fixed-cost title you added is already in the list.
What to doChoose the existing one.
Stock reports
On screenReport by not selected
What it meansA stock report page opened with no Report group by.
What to doChoose Report group by and open the report again.
On screenPlease select report type
What it meansThe Report type of Stock summary is empty.
What to doChoose one of the three types.