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Give a customer a quotation

A quotation offers prices to a customer until an expiry date. It records nothing in the books and holds no stock. When the customer agrees, turn it into an order.

  • Accounting Quotations and orders
  • 3 min read
  • Updated October 20, 2026

For Sales clerk Owner or manager

On this page

What a quotation is

A sales quotation is a price offer. It names the customer, the products, quantities and rates, any adjustments such as VAT and discount, and the date until which the offer stands. It does not touch the customer's account, the sales income or the stock.

Open Sales quotation (menu Quotation). The list shows the quotation number, date, customer, amount, expiry date and Status: Not used, Used on order or Expired.

Make a quotation

  1. Choose Add
    Who
    Sales clerk
    Where
    Sales quotation > Add. If your branch has more than one numbering series, choose the one to use.
    What changes
    A blank quotation opens. The number is given when you save.
  2. Fill the header
    What changes
    Date, Customer, Agent and Project/Business Unit where your company uses them, Currency, and the Expiry date. The expiry starts a few days after the date (your company's Order expiry day, 7 if not set).
    Needs
    The expiry date must be after the quotation date.
  3. Add the products
    What changes
    For each line choose the product, the quantity and the rate. The screen shows the stock status, the amount, the adjustments and the net amount.
  4. Save
    What changes
    The quotation is saved with its number. It can be printed, copied or turned into an order.

After saving

You want toDo this
Turn it into an orderOpen it and choose Order: see From quotation to order, delivery note and invoice
Offer the same prices to another customerChoose Copy to new
Change itEdit, until it is used on an order, approved (where approval is on) or its year is closed
Print itPrint: see Print and reprint invoices
Remove itDelete, until it is used on an order or approved

Common questions

Is the customer's credit limit checked on a quotation?

Not the amount limit: a quotation does not hold the customer to it. Only the due days on the quotation can be warned about or blocked, by the customer's day rule (Credit limit and credit days on sales screens).

Does the IRD receive quotations?

No. Only invoices, sales returns, cancelled invoices and reversed returns are sent (What IRD-ready means).

Related guides

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