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Numbering series the till needs

The till needs seven numbering series for its branch, all active and valid today inside the fiscal year. A missing one stops the till or holds back a payment; a series that ends stops the first bill after it.

  • Retail POS Setup
  • 3 min read
  • Updated October 20, 2026

For Accountant Administrator

The seven series

Each series belongs to a module. Create them on Document numbering (menu Document Numbers), one for each module, for each branch, active, with start and end dates inside the active fiscal year.

ModuleThe till's name for itNumbers
Sales invoice (SB)Sales Document NumberEvery bill, and every gift card sale and replacement
Sales return (SR)Sales Return Document NumberEvery sales return
Receipt voucher (REC)Receipt Document NumberThe receipts made for cash and bank payments
Payment voucher (PAY)Payment Document NumberThe payment vouchers made for cash refunds on returns
Debit note (DN)Debit Note Document NumberThe entries made for gift card payments
Journal voucher (JV)Journal Voucher Document NumberThe journals for bank charges and for gift card sales
Cash bank voucher (CB)Cash Bank Document NumberRequired by the till's check; the receipts and payment vouchers take their numbers from REC and PAY

What goes wrong without them

  • At the till: with one missing for the branch, POS Sales stops and lists it (Open the till and accept the cash).
  • When it ends: the first bill after the series' end date is refused, because the series no longer covers today.
  • Receipts missing: if only REC, PAY, DN or JV is missing or ended for the bill's branch, the bill saves and its payments wait until the series exists (When the payments reach the books).

Common questions

The till lists "Receipt Document Number not set" but receipts have a series.

The series is for another branch, ended, or lies outside the active fiscal year. Check its dates and branch.

The first bill of the new year is refused.

No series for the new year yet. Add the seven series; the bill can then be saved again.

Can next year's series keep this year's prefix and suffix?

No. Two series cannot be identical, so next year's series needs a different suffix (for example the year) or a different prefix.

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