Retail POS help

Returns

Sales returns and replacements: what comes back, how the customer is refunded, and what is written.

Returns and replacements

Sales return: take goods back Load the bill by its number, tick the lines that come back, choose Cash or Non-Cash and press Return. The goods go back to stock and the invoice is reduced. A bill can…
Sales replacement: exchange goods Exchange goods in two steps: return the old goods as Non-Cash, then sell the new goods on Sales Replacement and use the return's amount as part of the payment.
What a return writes in the books and in stock A return reduces the invoice: sales and VAT are reversed, the goods go back to stock, and the customer is credited. A cash refund is then paid out as a payment voucher.