Retail POS help

Selling

From opening the till to the finished bill: products, customer, discounts, payment, receipt, and what the bill becomes in Accounting.

Start here in Selling

Open the till and accept the cash Before the first bill the screen checks the terminal, the shop's settings and the cash. It stops with a plain message when one is missing and says what to set.
The POS Sales screen A map of the till screen by what you do on it: the bill lines, the totals and the payment.

Find and add products Scan or type the product's SKU, type three letters of its name, or open Search Product. A product that is inactive, locked or not stocked at your branch cannot be added.
Quantities, units and the stock limit Change a quantity with the minus and plus buttons or by typing it. The till refuses more than the stock on hand when your company blocks negative stock. Deleting a line…
Walk-in, named and new customers A bill without a customer goes to the shop's walk-in account. Choose a customer to put the sale in a name, earn and spend loyalty points, or sell on credit. A customer…
Discounts and adjustments on the bill Discounts come from three places: a scheme set up by the shop, the line's Discount link when the company allows it, and a bill adjustment whose rate is editable. Each…
VAT, rounding and the kind of invoice VAT is one of the bill's adjustments, worked out on the VAT-applicable lines. The company can round the total to the whole rupee. A bill over Rs 9,999 is always a tax…
Put a bill on hold and recall it Draft saves the lines of the bill with the customer's mobile number so you can serve someone else. A held bill is kept for 30 minutes at most and holds only the lines.

Take the payment: cash, bank and wallet The payment lines must cover the total. Cash gives change; a bank or wallet payment is recorded against a bank you choose. Nothing is saved until you press Sales/Print.
Pay with more than one method Use two or more of Cash, Bank/Wallet Payment, Gift card and Loyalty discount on one bill. Lower the line that is not cash and cash takes the rest. A bill can have one…
Sell on credit to a named customer A named customer who is not marked Cash selling can leave all or part of a bill unpaid. The cashier confirms by typing Credit, and the balance stays on the customer's…
Save the bill: Sales/Print Sales/Print asks for optional notes and saves the bill with or without printing. The bill gets its number, becomes an invoice and takes its stock out in one step. A…
Print the receipt and reprint a bill The receipt prints through the Penahak POS desktop app on the till. A reprint is stamped as a copy of the original and counted. A shop must design its receipt once, or…

What a saved bill writes in the books and in stock One saved bill is one sales invoice: the customer owes the total, sales income and VAT are booked, and the goods leave stock. The payments clear the customer a moment…
When the payments reach the books A moment after a bill is saved, each payment line becomes a receipt (or a refund a payment voucher) in Accounting. A payment whose numbering series is missing waits and…
IRD-ready invoicing at the till Every POS bill and return is an IRD-ready invoice. When your company follows the IRD rules, each one is queued to the IRD as soon as it is saved, and anything that did…