Print product barcode labels

Q: The label prints but the till does not find the product.

Check that the barcode on the label is the product's Product SKU and the product is active and not locked ( Find and add products ).

Pick products and print their barcode labels, with or without the MRP, or by serial number or batch. The barcode on the label is what the till scans.

Retail POS Setup
3 min read
Updated October 20, 2026

For Supervisor or shop manager Accountant Administrator

Print labels

Open the screen
Who
Supervisor or store keeper
Where
Product Barcode (menu POS Settings; the screen is Product SKU)
What changes
Four tabs: Without serial, Product MRP information, With serial and Batch products.
Choose the products
Where
The tab that fits, then the filters (Name, Category, Description, Rate, Valuation technique, VAT inclusive with sales rate)
What changes
The list shows each product's name, description, category and Product SKU. Tick the products to print.
Print
Where
The print button, or the Excel / PDF export
What changes
A label sheet opens for printing. If nothing is ticked the screen says "Product list not selected."

Without serial: one label per product, with its name and SKU barcode.
Product MRP information: labels that show the MRP as well.
With serial: a label for each serial number of the product.
Batch products: a label for each batch, with the batch number.

The barcode on a label is the product's Product SKU (or the batch number): scanning it at POS Sales adds the product (Find and add products).

Worked example: new labels for a new notebook

The store keeper adds a notebook in Accounting and gives it the Product SKU "NB-01". A product with no SKU has no barcode to print, so the SKU is set first.

Step	What you do	What you see
1	Open Product Barcode, tab Without serial. Filter Name with "notebook"	The list shows the notebook with its name, description, category and Product SKU NB-01
2	Tick the notebook and press the print button	A label sheet opens: one label per product, with its name and the SKU barcode
3	The same product with its price printed: tab Product MRP information	The label shows the MRP as well
4	Stick the label. At POS Sales scan it, or type NB-01 in the barcode box and press `Enter`	The notebook is added to the bill with Qty 1
5	Press the print button with nothing ticked	"Product list not selected."

For a product with serial numbers use With serial (one label for each serial number); for a batch product use Batch products (one label for each batch, with its batch number, which the till also scans).

Common questions

The label prints but the till does not find the product.

Check that the barcode on the label is the product's Product SKU and the product is active and not locked (Find and add products).

Can I print a label for a batch product?

Yes, on Batch products.

The label sheet comes out empty, or the screen cannot print it.

The company's label layout may not be set up. Ask your administrator or Penahak support to check it.

Can I change the look of the label on this screen?

No. The layout is the company's own; this screen only chooses which products are printed.

Print product barcode labels

Print labels

Common questions

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