Start with the bill number
The number on the receipt is the invoice number. Everything else follows from it.
| You want to see | Look in | Notes |
|---|---|---|
| The bill itself | Sales Invoice (menu Sales Entries › Invoice): search the number | The list shows a POS bill like any invoice, with its Status. Its Is abbreviated column tells an abbreviated invoice from a tax invoice |
| The money received | Receipt voucher, with the bill number as the reference | Made a moment after the bill (When the payments reach the books). A bank charge is a journal; a gift card payment is a debit note |
| A return | The sales returns of Accounting, with the bill number as its reference | A cash refund is a payment voucher (What a return writes in the books and in stock) |
| Sales by day, product, customer or user | The sales register and sales analysis reports | See the Accounting help, section Sales reports |
| The VAT | The VAT sales reports | A POS bill and a return are in them like any invoice |
| What reached the IRD | The Materialized view report | See the Accounting help, section IRD (IRD-ready invoicing at the till) |
| A customer's balance | Customer statement | A named customer's credit sales and receipts. A walk-in's account is the Anonymous customer |
| The goods that left | The stock reports: Stock ledger of the product | The sale is a stock-out from the branch's default warehouse |
| The cash of a till and a day | Terminal cash: Terminal sales and the hand over (Terminal sales and branch sales) | The POS's own cash record; the cash book of Accounting shows the receipts |
| Loyalty points | Customer loyalty point report (Loyalty customers, manual adjustments and the points report) |
Checks an accountant can make at the end of the day
- Terminal sales for the day against the Cash and Bank receipts of the same day in Accounting. They should agree once every payment has reached the books.
- The invoices of the day against the numbers of the bills: no gaps in the series, except bills that were refused.
- Returns of the day against the cash handed over.
- The Anonymous customer balance: it should be zero unless a return was kept as credit (Sales replacement: exchange goods).
Common questions
The IRD view is missing a POS bill.
Check the bill's date against the fiscal years on Fiscal year: a bill whose date falls in no fiscal year cannot be sent to the IRD. Ask your accountant to add the year, then send the waiting bills again.
The day's cash in Accounting is lower than Terminal sales.
Some payments are still waiting for a receipt: see When the payments reach the books.
I have the receipt of the bill. Where do I find the invoice?
In Sales Invoice: the number on the receipt is the invoice number.
Where do I see the customer's balance after a credit sale?
On the customer's statement in Accounting. A walk-in's bills are on the Anonymous customer account, which is at zero when every bill was paid in full and no return was kept as credit.