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Bill History, Void / Comp Audit and Returns

Find any bill and reprint it, see every void and comp with its reason and the table's waiter, and list the returns.

For Manager or owner Accountant Cashier

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Bill History

Reports › Bill History lists the bills of the date range, newest first: Bill No, Date Time, Table, Waiter, Guests, Mode (the payment mode), Sub-Total, Discount, VAT and Grand Total. Filter by waiter (All Waiters).

The printer icon of a row reprints the bill exactly, tip line included, marked Copy of original (n) (Print a bill, a pro forma bill and a reprint). If a row has no bill number the screen says No bill number available for this entry.

Void / Comp Audit

Reports › Void / Comp Audit lists every voided and complimentary dish of the range: Date, Table, Waiter, Item, Qty, Amount, Type (Voided or Comp) and Reason. Filter by waiter (All Waiters) and by type (All Types, Voided, Comp). Managers use it to see which tables had voids and comps, with which waiter and why (Void an item, Discounts and complimentary dishes). The date is the day the dish was ordered.

Returns

Reports › Returns lists the returns of the range: Return Voucher, Date, Ref Bill No, Table, Sub-Total, Tax/Terms and Net Returned, with the Remarks. The printer icon prints the credit note. A range with none says No returns processed in this period. (Sales Return: give back items of a paid bill).

Common questions

I cannot find an old bill.

Narrow the date range: Bill History shows only the latest 100 bills of the range.

Who voided this dish?

Void / Comp Audit shows the table, the waiter of the table and the reason. The login that voided it is saved with the dish for support, but this report does not show it.

The guest wants a copy of the bill.

Reprint it from Bill History.

Related guides

Restaurant Reports: the day's sales Pick a date range and read the sales by payment method, the Z-Report to print at closing, and the revenue by day. Nine tabs cover… Print a bill, a pro forma bill and a reprint The paid bill prints by itself. A bill that is not paid yet prints as a pro forma bill. Any paid bill can be reprinted: an exact… Void an item Void a dish that was sent by mistake. Give a reason; the restaurant's rule may ask for your secret key. The kitchen gets a cancel… Discounts and complimentary dishes Give a bill discount on the Discount tab, a discount on one dish with the tag icon, or make a dish complimentary with the gift… Sales Return: give back items of a paid bill Load the paid bill, tick the items to return, and post. The bill's invoice gets a sales return and the guest is refunded in cash… Best sellers, categories, peak hours and table performance Four tabs that tell a manager what sells, in which category, at which hour, and how long tables stay occupied.