Bill a customer on account (Due sale)

Choose a customer on the bill and leave all or part of it due. The invoice goes to the customer's account; the customer pays later.

Restaurant POS Billing and payment
3 min read
Updated October 20, 2026

For Cashier Manager or owner Accountant

Choose the customer

Open the customer window
Who
Cashier
Where
Bill > the Customer card > the person icon (Select customer; the pencil icon is Change customer)
What changes
The window Customer Search & Registration opens.
Find or add the customer
Where
Search Customer (by PAN, mobile, ledger code, name or loyalty card; type at least 3 characters), or Register New Customer
What changes
To register: Customer Name, Mobile Number (10 digits), Email, PAN Number (9 digits, optional) and Address, then Register Customer. The customer is available at once.
Choose the way
Where
The switch under the customer: Payment as Cash sales or Payment as Due sales
What changes
Due means the guest pays all or part later. Type the amount received now in the payment box (0 when nothing is paid).
Confirm
Where
Confirm Payment
What changes
With part paid, a window asks Confirm Due Amount: Remaining due will be Rs. X. Continue?

To go back to a walk-in, press Clear customer.

What the screen allows

The amount you take now can be nothing, part, or all of the total; it cannot be more: Partial payment cannot be more than the bill total in Due sales.
The Split Pay method also works with a due sale.
The invoice is in the customer's name and on the customer's account.

What happens

Area	Change
Table	The check closes; the table is Needs Cleaning
Invoice and IRD	One sales invoice to the customer's account; IRD-ready, following the company's IRD setting
Customer or cash	What was paid now is a receipt; the rest stays on the customer's account to collect later
Stock	Leaves the branch's default store

Worked example: a bill of 1,243 for a regular customer, 500 paid now

ABC Traders is a customer set up as an account customer. The bill is 4 Chicken Momo at 250 with a 10% service charge and 13% VAT: TOTAL 1,243 (the values set up for this example).

Step	What the cashier does	What happens
1	In Bill, picks ABC Traders with the person icon, and switches to Payment as Due sales	The invoice will be in the customer's name
2	Types 500 in the cash payment box	743 will stay due
3	Confirm Payment	A window Confirm Due Amount: "Remaining due will be Rs. 743.00. Continue?"
4	Confirms	One sales invoice of 1,243 on ABC Traders' account; a receipt of 500; the check closes and the table is Needs Cleaning

The 743 stays on ABC Traders' account in Accounting, to collect later. In the restaurant's reports the bill is under Partial Due in the Daily Sales Summary, with an Amount of 1,243; with nothing paid now it would be under Due. In the cash shift the 743 is in Due (not paid yet), and the 500 paid in cash is in the drawer.

If the cashier types more than the bill, for example 1,300, the screen says "Partial payment cannot be more than the bill total in Due sales."

Common questions

I do not see the Due switch.

It shows for a customer set up as an account customer. A cash customer is treated as a walk-in.

The bill says credit blocked.

The customer is over the credit limit or on hold. Take the payment now, or ask the credit controller to release it.

Where do I see what the customer owes?

In Penahak Accounting, on the customer's statement. The restaurant does not keep a customer ledger.