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Quick Order: counter, takeaway and delivery

Quick Order takes an order with no table: a guest at the counter, a parcel, or a delivery. It works like a table's check, then you bill it.

  • Restaurant POS Tables and orders
  • 2 min read
  • Updated October 20, 2026

For Waiter or captain Cashier

Take a counter or takeaway order

  1. Start the order
    Who
    Waiter or cashier
    Where
    The Quick Order card or button on the Restaurant POS start page, or the button on the Floor View
    What changes
    The order screen opens headed Counter / Takeaway, with a check for one guest and no table.
  2. Take the order
    Where
    The menu and the order panel
    What changes
    Add items and send them to the kitchen like any order: see Take an order.
  3. Bill it
    Where
    Bill button
    What changes
    Take payment: see Bill the table and take payment. A counter check has no table to clean.

The check's order type is Take-Away. A delivery order is started like a table order: open a table and choose the order type Delivery in the Open Table window (Open a table and start a check). The kitchen display marks tickets of these types Take Away or Delivery.

In a restaurant that belongs to a hotel, a room service order is a Quick Order finished with Charge to room / event: see Charge a check to a hotel room or event.

Common questions

Where is the table for a counter order?

There is none. Billing it does not need a table to clean.

Can I merge a counter order with a table?

No. Merge works between tables (Move a party to another table, or merge tables).

I started a Quick Order by mistake.

Leave the screen without sending anything. Nothing is billed and nothing prints.

Does a takeaway pay the service charge?

Every active bill term of Accounting applies to every restaurant bill, takeaways included. If the restaurant does not charge service on takeaways, ask your accountant to switch that term off in Bill Terms, which also switches it off for the tables (VAT, service charge, discounts and bill numbers).

Related guides

Open a table and start a check Pick a free table, say how many guests, the order type and the waiter, and the check opens. A paid table is cleaned and marked… Take an order Add dishes from the menu, choose the options, add notes, and check the order before you send it to the kitchen. Bill the table and take payment Open the bill, check it, choose how the guest pays, and confirm. The bill is posted, printed, and the table is marked for… Floors, tables and checks A floor holds tables; a table has one open check at a time; the table's status tells the staff what to do next.

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