Before you start
- Count the float and open your own shift on Cash Shift. A colleague's shift does not count for you (Open and close the cash shift).
- Accounting has today's sales bill, sales return and receipt numbering for the branch, and a Default bank if guests pay by card or QR. Without the sales bill numbering a bill is refused, without the sales return numbering a return is refused, and without the default bank a card or QR payment is refused (VAT, service charge, discounts and bill numbers, Payment methods, banks, QR and the store).
- The Tips payable ledger is set if you take tips: until it is set the Tip field is off (Restaurant POS Settings).
- Your role has the Bill button. Without it the button is not shown (Staff: users, roles, waiters and the secret key).
- Open the shift
Count the float and open the shift on Cash Shift. Nobody can send orders without it (Open and close the cash shift).
- Bill the tables
Open Bill, check the lines, choose how the guest pays and Confirm Payment (Bill the table and take payment). Use Split Pay or the Split tab when guests pay separately (Split the bill between guests). Give discounts and comps as the manager allows (Discounts and complimentary dishes).
- Due sales
Choose the customer and leave the bill due (Bill a customer on account (Due sale)). In a hotel, charge a guest's check to the room (Charge a check to a hotel room or event).
- Sales return
Load the bill on Sales Return the same day, tick the items and post (Sales Return: give back items of a paid bill).
- Look for unbilled tables
Open Floor View > Due Bill Summary for today: any card is a table that was served and not billed (Floor View and the Due Bill Summary).
- Count and close
Count the drawer on Close Shift, read the variance and print the summary (Open and close the cash shift). Print the Z-Report for the day (Restaurant Reports: the day's sales).
End of the day
- Floor View › Due Bill Summary for today shows no table that was served and not billed (Floor View and the Due Bill Summary).
- Every return of the day was posted the same day, with every dish ticked: a bill can be returned once (Sales Return: give back items of a paid bill).
- Count the drawer by notes and coins on Close Shift, read the variance and print the summary. With two cashiers on shift, count both drawers together (Open and close the cash shift).
- Card and QR is checked against the card terminal's and the QR settlement, not against the drawer (Open and close the cash shift).
- Print the Z-Report and keep it with the shift summary (Restaurant Reports: the day's sales).
- If a shift was left open from yesterday, close it and open a new one for the new day, so that the figures match the day.