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Penahak now runs hotels, restaurants and retail on one ledger.
Penahak

Restaurant POS glossary

72 terms. Underlined words in the articles open these definitions.

A
Abbreviated invoice abbreviated mode

The short form of a sales invoice, used when the bill total is Rs. 9,999 or less. A company without IRD also works in abbreviated mode: prices include VAT and no VAT line is added.

See From the bill to the invoice in Accounting, VAT, service charge, discounts and bill numbers

AD and BS Bikram Sambat

The two calendars dates are shown in: AD (Gregorian) and BS (Bikram Sambat). A bill carries both.

See From the bill to the invoice in Accounting

B
Bill discount product discount, discount tab

A discount on the whole bill (Discount tab) or on one dish (the tag icon). It applies to this bill only.

See Discounts and complimentary dishes

Bill terms sales bill terms, bill term

The lines Penahak Accounting adds under the subtotal of a sales bill: service charge, VAT, discount, round-off. The restaurant uses the same ones.

See VAT, service charge, discounts and bill numbers, From the bill to the invoice in Accounting

BOT bar order ticket

Bar order ticket: the KOT for the bar. A station whose name contains "bar" prints a BOT.

See Orders, kitchen tickets and item status, Kitchen stations and product group routing

Branch branches

The company location a user belongs to. It decides the floors, tables, shifts, settings and bills the user sees.

See Staff: users, roles, waiters and the secret key, Before the first order: the setup checklist

Bump bumped

Mark every dish of a ticket done in one press; the ticket leaves the Kitchen Display.

See The Kitchen Display

C
Card and QR card and QR sales

The cash shift's one figure for card and QR payments together. Check it against the card terminal's and the QR settlement, never against the drawer.

See Open and close the cash shift

Cash shift shift, shifts

A cashier's drawer from opening (with a float) to closing (with a count). Orders cannot be sent to the kitchen without an open shift.

See Open and close the cash shift

Charge to room / event room charge

A payment method, only for a restaurant that belongs to a hotel, that puts the whole check on an in-house guest's folio or an event's folio.

See Charge a check to a hotel room or event

Combo combos, combo meal, bundle

A set meal sold as one priced line, made of several parts that the kitchen sees one by one.

See Combos and bundles

Comp complimentary, comped

A dish given free. It stays on the bill and the invoice at zero value, with no VAT or service charge, and its stock (and its recipe's ingredients) still leaves.

See Discounts and complimentary dishes

Copy of original reprint, copy

The mark on a reprinted bill, with the copy number: Copy of original (1) is the first reprint. A reprint is the original bill again, exactly.

See Print a bill, a pro forma bill and a reprint

Course courses

A step of the meal (Starter, Main Course, Dessert). It is a label on the dish; it does not hold the dish back.

See Courses: starter, main, dessert

D
Default bank

The bank ledger Accounting uses for card and QR payments when no bank is chosen. Card and QR bills are refused without one.

See Payment methods, banks, QR and the store

Default store godown, branch store

The store of the branch that stock leaves from when a bill is posted.

See What leaves stock when a bill is posted, Payment methods, banks, QR and the store

Due Bill Summary

The list, by day, of checks that have orders but no bill yet. Use it at closing to find a table that was served and not billed.

See Floor View and the Due Bill Summary

Due sale Payment as Due sales, credit sale, bill on account

A bill to a named customer that is paid later, in whole or in part. The invoice goes to the customer's account.

See Bill a customer on account (Due sale)

Dynamic QR

A QR code made for the exact amount of the bill, when a QR merchant is set up for the till.

See Bill the table and take payment, Payment methods, banks, QR and the store

E
Expected cash

What the drawer should hold at close: the opening float, plus the cash taken for the shift's bills less the change given, plus the tips taken in cash, less the cash paid back on returns.

See Open and close the cash shift

F
Finished goods

The product stage a dish must have to appear on the menu.

See The menu: dishes and drinks are products

Floor floors

An area of the restaurant (Ground floor, Rooftop, Bar) that holds tables. Each floor has a tab on the Floor Plan.

See Floors and tables, Floors, tables and checks

Floor Plan

The screen that shows every table, by floor, as a grid or as a drawn plan, with its status. Tables are opened, moved and merged from here.

See Floors, tables and checks, Open a table and start a check

Floor View

A quieter view of the floor with the Due Bill Summary, the Waiter List and a Quick Order button.

See Floor View and the Due Bill Summary

Folio

A hotel guest's running bill. A restaurant check charged to a room becomes lines on the folio.

See Charge a check to a hotel room or event

I
Inventory item inventory items

A product that is kept in stock: an ingredient, or a bottled or packed item sold as it is.

See What leaves stock when a bill is posted, Recipes: what a dish takes out of stock

IRD

Nepal's Inland Revenue Department. Invoices are IRD-ready and follow your company's IRD setting.

See From the bill to the invoice in Accounting

K
Kitchen Display KDS, kitchen screen

The kitchen's screen of tickets, each with its age. Tap a dish when it is done, or bump the ticket.

See The Kitchen Display

Kitchen station station, stations

A place that prepares a kind of dish (Hot Kitchen, Cold Station, Bar). Each ticket is split by station.

See Kitchen stations and product group routing, Orders, kitchen tickets and item status

KOT kitchen order ticket

Kitchen order ticket: the slip printed for the kitchen each time you send items. Every send is one KOT per station, with its own number.

See Orders, kitchen tickets and item status, Send an order to the kitchen and reprint a KOT

L
Live Covers

The number of guests seated at the occupied tables, counted at the top of the Floor Plan. Each check holds the guests of its table.

See Floors, tables and checks

Live updates live link

Screens change by themselves when something happens on another device. A banner appears when the link is lost.

See Floors, tables and checks

M
Merge Tables merged table

Put two tables on one bill: the second table's orders join the main check, or a free table is attached to it.

See Move a party to another table, or merge tables

Modifier modifiers, modifier group

An option on a dish (Spice Level, Extra Cheese), asked when the dish is added. An option can add to the price.

See Modifiers: options on a dish, Take an order

N
Needs Cleaning Needs Clean

The status of a table whose check was paid and that has not yet been marked Available.

See Floors, tables and checks, Open a table and start a check

O
Open check open checks

A table's running account: the guests, the waiter and every order placed, from the moment the table is opened until it is paid, charged to a room, or closed.

See Floors, tables and checks, Open a table and start a check

Opening float

The cash put in the drawer at the start of the shift.

See Open and close the cash shift

Order type Dine-In, Take-Away, Delivery

How the order is served: Dine-In, Take-Away or Delivery. It labels the ticket; it does not change the bill.

See Floors, tables and checks, Quick Order: counter, takeaway and delivery

P
Pass Board the pass, pass

The list of dishes the kitchen has finished and nobody has picked up. Mark a dish Served when it leaves the pass.

See The Pass Board: ready for pick-up

The setting that says which printer, or which computer, prints the tickets of a station.

See Printers for kitchen tickets and bills

Pro forma bill Performa Invoice, provisional bill

A provisional bill printed before payment from the Due Bill Summary. It is not a tax invoice.

See Print a bill, a pro forma bill and a reprint, Floor View and the Due Bill Summary

Product group product groups

The group a product belongs to in Accounting. The menu's category chips and the station routing both use it.

See The menu: dishes and drinks are products, Kitchen stations and product group routing

Product group routing routing

The setting that sends every dish of a product group to one kitchen station.

See Kitchen stations and product group routing

Q
QR / Mobile

A payment method for a guest who pays by scanning a QR code. You pick the bank that receives it.

See Bill the table and take payment, Payment methods, banks, QR and the store

QR merchant

The setup, in Administration, that links a QR provider and a bank to a till so a dynamic QR can be made.

See Payment methods, banks, QR and the store

Quick Order

An order with no table: a guest at the counter, a parcel. It has its own check and is billed like any other.

See Quick Order: counter, takeaway and delivery

R
Recall

The Kitchen Display drawer that lists tickets bumped a short time ago, so one bumped by mistake can be found.

See The Kitchen Display

Receipt receipts

Two things share the word: the printed bill the guest takes away, and the record in Accounting of the money received (cash to the cash book, card and QR to the bank).

See From the bill to the invoice in Accounting, Bill the table and take payment

Recipe recipes, Recipee

The ingredients of one portion of a dish. A bill takes them out of stock when automatic stock adjustment on restaurant is on.

See Recipes: what a dish takes out of stock, What leaves stock when a bill is posted

Reservation reservations, booking

A booking of a table for a guest at a date and time. It does not hold the table by itself.

See Reservations

Room service

A meal for an in-house hotel guest. In a restaurant that belongs to a hotel, the check is charged to the guest's room instead of being paid at the restaurant.

See Charge a check to a hotel room or event

Round-off round off

The small amount that makes the bill a whole rupee, set by a round-off bill term (up, down or to the nearest).

See VAT, service charge, discounts and bill numbers

S
Sales invoice tax invoice

The invoice a paid bill becomes in Penahak Accounting, one per check.

See From the bill to the invoice in Accounting

Sales return credit note

Giving items of a paid bill back: a sales return against the bill's invoice, refunded in cash, on the day of the bill.

See Sales Return: give back items of a paid bill

Seat number

The number of the guest a dish is for, chosen on the line's Seat / course / note panel. It prints on the ticket.

See Take an order

Secret Key manager PIN

A personal key in the user's own settings. When the restaurant's void rule is on, a void asks for the key of the person voiding.

See Void an item, Restaurant POS Settings, Staff: users, roles, waiters and the secret key

Served

The status of a dish that has left the pass and reached the guest.

See The Pass Board: ready for pick-up, Orders, kitchen tickets and item status

Service charge

An amount added to the bill for service, set as a bill term in Accounting.

See VAT, service charge, discounts and bill numbers

Service item service items

A product that is a cooked or prepared dish. It can have a recipe; it holds no stock itself.

See Recipes: what a dish takes out of stock, What leaves stock when a bill is posted

Split bill Split Equally, Split by Items, Custom Amounts

The Split tab: share the payment between guests equally, by dishes or by typed amounts. The bill stays one invoice; the shares add up exactly to its total, the paisa left over on the last guest.

See Split the bill between guests

Split Pay

A payment method for one bill paid in several ways, for example part cash and part card.

See Bill the table and take payment

T
Table status

What a table is: Available, Occupied (an open check), Needs Cleaning, Reserved or Under Maintenance.

See Floors, tables and checks

Table turn Avg Table Turn

One use of a table, from opening to closing. The average turn is how long a table stays occupied.

See Best sellers, categories, peak hours and table performance

Tip / Gratuity tip, gratuity

An amount the guest leaves for the staff. It is not part of the bill: it is paid with it, printed below the total, and kept in Tips payable for the staff.

See Bill the table and take payment, Split the bill between guests, Open and close the cash shift

Tips payable tips payable ledger, tip ledger

The ledger in Accounting that holds the tips owed to the staff. Tips taken at the till go in; the staff are paid out of it with a payment voucher.

See Restaurant POS Settings, Open and close the cash shift

Transfer Table

Move a whole check, orders and all, to another free table.

See Move a party to another table, or merge tables

V
Variance

Counted cash minus expected cash at the close of a shift. A plus means more cash than expected.

See Open and close the cash shift

VAT

Value added tax. On the bill it is worked out only on the dishes that carry VAT, after their share of discount and service charge.

See VAT, service charge, discounts and bill numbers, From the bill to the invoice in Accounting

Void voided, voids

Cancel a dish that was already sent to the kitchen. It needs a reason, may ask for the secret key, and sends a cancel ticket.

See Void an item

W
Waiter / Server waiter, captain

The person who serves a table. The waiter is chosen when the table is opened, from the branch's employees. A captain uses the same screens.

See Open a table and start a check, Staff: users, roles, waiters and the secret key, A day as a waiter or captain

Walk-in customer Walk-in, Anonymous Customer

A guest with no customer chosen on the bill. The invoice is booked to the company's anonymous customer account.

See Bill a customer on account (Due sale), From the bill to the invoice in Accounting

Z
Z-Report Daily Z-Report

The day's sales by payment mode with the returns taken off, printed from the Daily Sales Summary at closing.

See Restaurant Reports: the day's sales