Penahak Restaurant POS runs a restaurant from the first guest to the last bill: you open a table, take the order, send it to the kitchen, serve, bill and take payment, and count the cash at the end of the shift. Every bill becomes an invoice in Penahak Accounting at once, so the restaurant and the accounts never need to be matched by hand.
This help explains each job in plain steps: where to press, what changes, and why a rule exists. Pick your role under Who does what, or start with the short path below.
A paid bill becomes a sales invoice in Penahak Accounting, with its VAT and service charge, and the payment becomes a receipt. Invoices are IRD-ready and follow your company's IRD setting. A restaurant that belongs to a hotel can also charge a check to a guest's room: see Charge a check to a hotel room or event.
Start here
New to the Restaurant POS? Read these in order.
Setting up a new restaurant? Start with the Before the first order: the setup checklist instead.
What the module covers
| Area | What you do there | Screen |
|---|---|---|
| Tables | See every table, open one, move or merge tables, mark a table clean | Floor Plan, Floor View |
| Orders | Take an order, add notes, send it to the kitchen, void an item | The table's order screen, Quick Order for the counter |
| Kitchen | See the tickets, mark dishes done and served | Kitchen Display, Pass Board |
| Billing | Discount, split, take payment, print the bill | The Bill panel |
| Returns | Give back items of a paid bill | Sales Return |
| Shift | Open and close the cash drawer | Cash Shift |
| Reservations | Book a table for a guest and seat them | Reservations |
| Reports | Daily sales, bills, voids, best sellers, peak hours | Reports |
| Setup | Floors, stations, modifiers, courses, combos, recipes, settings, staff | Configuration, Recipee, Staff |
The Restaurant POS start page shows the branch's name, four figures (Tables Occupied, Tables Available, Live Covers and Total Floors) and a card for each screen: Floor Plan, Floor View, Quick Order, Kitchen Display, Pass Board, Reservations, Reports, Cash Shift, Staff, Sales Return, Recipee and Configuration. The Configuration card leads to the setup shortcuts: Floors, Stations, Modifiers, Courses, Combos and Settings.
Who does what
Most-asked questions
Why can't I send an order to the kitchen?
The screen shows "No cash shift open". Open your cash shift on Cash Shift, then send the order again. See Open and close the cash shift.
Why is there no Bill button for me?
Only staff whose role may bill see it. Ask your administrator to check your role: see Staff: users, roles, waiters and the secret key.
The bill is paid. Why does the table say "Needs Cleaning"?
That is normal. A paid table is marked Needs Cleaning until someone marks it Available. See Open a table and start a check.
Which payment methods can we take?
Cash, Card, QR / Mobile and Split Pay, and in a restaurant that belongs to a hotel also Charge to room / event. See Bill the table and take payment.
Can I give a discount or a free dish?
Yes. Use the Discount tab of the bill for a bill discount, the tag icon on a line for a product discount, and the gift icon to comp a dish. See Discounts and complimentary dishes.
A guest returns a dish after paying.
Use Sales Return on the same day as the bill. See Sales Return: give back items of a paid bill.
Where do I see what we sold today?
Reports, tab Daily Sales Summary. See Restaurant Reports: the day's sales.