What it shows
Pass Board — Ready for Pick-up lists the dishes whose status is Done and that nobody has marked Served. They are grouped by KOT with the table, so the waiter sees what to carry and where. The page refreshes by itself about every 15 seconds.
When every dish of a table's ticket is done, the table's order screen also shows Food Ready for Pick-up (Orders, kitchen tickets and item status).
Mark dishes served
- Pick up the dish
- Clear a whole pass
An empty board says: All caught up — no items waiting at the pass. Press Refresh pass board to reload; if the page says Failed to load pass board, check the connection.
Common questions
A dish stays on the board for hours.
Nobody marked it Served. Mark it served, or the Mark all items as served button.
The board is empty but the kitchen says dishes are ready.
The dish was not marked Done on the Kitchen Display (The Kitchen Display).
Why does the board not show a dish the kitchen is cooking?
The board lists only dishes marked Done. A dish is Pending until the kitchen taps it.
Does Mark as served change the bill?
No. It only records that the dish left the pass. The bill is made from the dishes on the check (From the bill to the invoice in Accounting).