The idea
Most "it does not work" calls in this module come from one missing setup step. Work down this list once, in order. Each line says where to do it and what you will see if it is missing.
1. The Company page
Open Company setting (it is the page that holds the company, the fiscal year and the branches).
| Set | Why | If missing |
|---|---|---|
| Fiscal year, with its pay periods | Pay months come from the fiscal year; tax is projected over them | The pay run offers no period |
| Branch (if your company works by branch) | Employees, shifts, holidays and approvers belong to a branch | Lists are empty, offers cannot be made |
| Department, Designation (and Class or Level if your Designation level uses them) | Every employee has a department and a designation; salary is by designation | Employees cannot be added; the pay run lists nobody |
| Elected party and Elected designation (elected-member payroll only) | Members belong to a party and have a designation | The member lists have nothing to choose from |
| Attendance configuration (attendance only) | Grace minutes and the hours that count as a full or half day absent | Attendance is judged with zero grace |
| Approver (sub-tabs Approver group and Module) | Who approves loans (advance approver, payment approver) and payroll (salary approver): put the approvers in a group for the branch, then give the group the module | "Approver not set" on a loan request; no approve button on payroll |
2. Numbering
On Document numbering, add an active series, covering the dates you will use, for each of:
- Journal voucher (the payroll journal) for each branch;
- Office visit (each visit request gets a number).
3. HR settings and employees
- Human resource setting: overtime rules and remuneration rules, ethnicities, insurers (Human resource settings).
- Add employees by the Human resource process or Import (The employee record). Set each person's Reporting person, and the department's manager and alternate manager, so managers see their team (Who approves what).
- Give each employee a Device user id if you use attendance devices.
4. Attendance
- Attendance year with its months (Set up attendance: company limits and the attendance year).
- Shift, Shift management (the roster) and Employee shift (Shifts: the shift, its roster, employees and overrides).
- Devices (Attendance devices and RFID cards) and Holidays (Holidays and floating holidays).
5. Leave
- Leave types, leave rules for each job type, and opening balances (Set up leave types and rules, Opening leave balances).
6. Payroll
- Payroll configuration
- Payroll items
- Salary
- Allowances and deductions
- Tax rule
- Employees' payroll details
- Loan types
7. Before every year and every month
- Add the next fiscal year, the next attendance year and the tax rule for the new fiscal year before their first day.
- Before each pay run: overtime approved, absence entered, one-off items entered, variable rates set (Run the month's payroll).
Common questions
Do I need attendance set up before I can run payroll?
No. Attendance and payroll are separate parts of the module. Without attendance, absence is entered by hand on Absent day entry (Absence, unpaid leave and attendance in payroll).