A day as housekeeping supervisor

Assign the day's tasks, follow the board, inspect, post minibar and damage, and keep rooms and the front desk in step.

For Housekeeping Maintenance

07:30
The day's tasks
The night audit created today's cleaning tasks. Housekeeping › Tasks: assign them by attendant or floor, and print the sheets (Housekeeping tasks and inspections).
08:00
The board
Housekeeping › Rooms: departures, stayovers, arrivals not ready, DND and make-up requests (Room status and inspection).
All day
Cleaning
Attendants start and finish tasks; departure cleans follow check-outs as they happen.
11:00
Minibar and damage
Post what was used or broken to the guest's folio before the guest leaves (Minibar, laundry and damage charges to a room). After check-out it becomes a late charge (Late charges after check-out).
13:00
Inspect
Inspect cleaned rooms: Pass makes them ready for arrivals, Fail - clean again sends them back.
15:00
Discrepancies
Housekeeping › Discrepancies: sleepers and skippers checked with the front desk; they stop the night audit.
When found
Faults and lost property
A fault is a work order; a room that cannot be sold gets a block (Work orders, room blocks and preventive maintenance). Items left behind go to Lost and found.
Store
Amenities and linen
Issue amenities and linen from the store, and count the minibar store (Stores, items, counts, transfers and issues).

Before you start

Open Housekeeping › Tasks: the night audit created today's tasks. Assign each to an attendant, who must be a user whose role has the housekeeping edit permission (Housekeeping tasks and inspections).
On Housekeeping › Rooms, look at Arrivals not ready and Vacant dirty (Room status and inspection).
Ask the desk which rooms are blocked, and check open work orders (Work orders, room blocks and preventive maintenance).

Every departure and arrival clean is done, and where the hotel inspects every room, no room is left at Pickup (Housekeeping tasks and inspections).
Minibar, laundry and damage found today are on the guest's folio, before the guest leaves. After check-out they need a late charge (Minibar, laundry and damage charges to a room, Late charges after check-out).
Housekeeping › Discrepancies is clear, or each sleeper and skipper has been checked with the front desk: they stop the night audit (Room status and inspection).
Items left behind are logged (Lost and found).
The minibar store is counted and amenities and linen issued (Stores, items, counts, transfers and issues).