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What counts as a cash sale

A sale is a cash sale only when it is to the cash book or a cash selling customer, or it is paid in full with the sale. A cash mark on the document does not count by itself: only the money actually received does.

  • CRM Credit control
  • 4 min read
  • Updated October 20, 2026

For Sales staff Credit controller Accountant

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The rule

A sale leaves no credit, and is never stopped by the credit check, when one of these is true:

It is a cash sale when ...Where that is decided
It is to your company's cash book ledgerAccounting configuration (the cash ledger)
It is to a customer marked Cash selling customerThe customer in Accounting
It is paid in full with the sale: what is received with it covers the total (to within half a paisa)The receipt saved with the invoice, or on the POS the payments less the change, plus loyalty points redeemed

Everything else is a credit sale for the part not paid with it, and is checked (How credit control works).

A cash mark alone does not count

The credit check does not trust a "cash" mark on the document by itself. It reads only what the books will show: the ledger the sale is made to, and the money actually received with the sale. What makes a sale paid in full is a receipt saved with it. (On the standard Sales invoice screen, choosing Cash saves such a receipt for the whole total with the invoice: see the Accounting help on cash and credit sales.)

Examples

SalePaid with the saleChecked?
50,000 invoice to a credit customer, no receipt saved with it0Yes: 50,000 on credit
50,000 invoice with a receipt of 50,000 saved with it50,000No: paid in full
50,000 invoice with a receipt of 20,00020,000Yes: 30,000 on credit
Any amount to the cash book or a cash selling customerAnyNo
50,000 delivery noteA delivery note carries no paymentYes: 50,000
POS bill of 5,000 paid 5,500 in cash, 500 change5,000No

Edits and currencies

  • When an invoice paid at the counter is edited, its earlier posting and the receipt saved with it are both left out of the balance; the new amount paid with it counts instead.
  • A foreign-currency sale is converted to local currency with the document's rate, for both the total and the amount paid with it.

Common questions

Why is a delivery note checked for its whole amount?

A delivery note carries no payment, so its whole amount is on credit, unless it is to the cash book or a cash selling customer (How credit control works).

A POS bill was paid in cash with change given back. Is it a cash sale?

Yes, when the payments less the change, plus any loyalty points redeemed, cover the bill. A bill of 5,000 paid with 5,500 and 500 change is paid in full and is not checked.

Does a sale paid in full at the counter count in Credit sales this period?

No. That figure on Collections counts only what each invoice left owing, so a sale paid in full at the counter, or made to a cash ledger, adds nothing (Collection figures).

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