What you can change about printed documents

You control the details printed on documents (name, address, PAN, logo), how many copies the first tax invoice prints, and the till receipt's design. The layout itself, the position of boxes and columns, is set by Penahak.

Administration Reports and print formats

3 min read

Updated October 20, 2026

For Administrator Accountant Owner

What is in your hands

What you want	Where	Notes
The company's name, address, PAN, telephone, e-mail	Company setting > Company	The details your company keeps about itself; layouts can print them, and the till receipt prints the name and PAN from them (Company details, logo and subscription)
The company's logo	Company setting > Company > Business logo	A JPG, PNG or BMP picture within the size limit
How many copies the first print of an invoice makes	Configuration, tab Miscellaneous, Tax invoice print copies	One, two or three. It applies when your company is IRD-ready (see the Accounting knowledge base, Print and reprint)
What the till's receipt shows	Receipt design (see the Retail POS knowledge base)	Logo, business lines, return policy, slogan, opening hours and the bill's barcode

Worked example: four wishes at ABC Traders

The wish	What the administrator does	What comes of it
The new address on printed documents	Company setting > Company: change Address, press Save	A layout that prints the address uses the new one. A print can only show what is kept on Company
Two copies of the first tax invoice	Configuration, tab Miscellaneous: set Tax invoice print copies to two	The first print of an invoice makes two copies. The box shows only when your company is IRD-ready
The company logo on the till receipt	Check the logo on Company (JPG, PNG or BMP), then switch Show company logo on in Receipt design	Each branch has its own receipt design, so do it for every branch that sells (see the Retail POS knowledge base, Receipt design)
The PAN moved to the top of the invoice, or an extra column	Not on your screens: ask Penahak support	Penahak adds a layout for that document and switches it on for the company

When you ask Penahak support for a layout, send two things: which document it is for (an invoice, a receipt, a voucher) and a photo of what you want.

What Penahak sets

Which layout a document uses. Each kind of document (an invoice, a receipt, a voucher) prints with a layout Penahak chooses for your company. The layout decides the order of the boxes and columns, the headings and the paper size.
A different layout. If your company needs a different layout, ask Penahak support. Say which document and attach a photo of what you want. Penahak adds the layout and switches it on for your company; you cannot add or edit a layout on your screens.
The reprint mark and the print number. The system counts each print of a document and marks a later print as a copy.

If a printout looks wrong

Common questions

The till receipt does not print after a sale.

A branch with no saved receipt design cannot print. The bill is saved and the screen says the receipt has not been designed yet. Save a design for the branch (see the Retail POS knowledge base, Receipt design).