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Network access: sign in only from listed addresses

A company can limit sign-in to a list of internet addresses. The list and the two switches are on the Network access tab; a user can be allowed to bypass the list.

  • Administration Company and branches
  • 3 min read
  • Updated October 20, 2026

For Administrator Owner

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What it does

With Enable IP restriction on, a user can sign in only from a computer whose internet address is on the company's list. This is for companies that want people to sign in from the office only. The built-in system user is never limited.

Turn it on safely

  1. Open the tab
    Who
    Administrator
    Where
    Company setting > Network access
    What changes
    Two switches and a list. The switches save the moment you change them; there is no Save button.
  2. Add your own address first
    Where
    Add current IP address
    What changes
    Adds the address of the computer you are using, so you are not locked out. The button disappears once that address is on the list.
  3. Add the other addresses
    Where
    Add IP address
    What changes
    For each address enter the IP address, Comments (for example "Head office") and Active.
    Needs
    An address cannot be listed twice.
  4. Switch the restriction on
    Where
    Enable IP restriction
    What changes
    From now on a user whose address is not on the list is refused at sign in.
  5. Let chosen users bypass it, if needed
    Where
    Allow bypass IP restriction, then Allow user to bypass IP address on each user
    What changes
    A user with both switches on can sign in from any address (for example the owner travelling). See Add or change a user.

What a refused user sees

The sign-in page refuses the user with a message and the user stays out. Nothing else is wrong with the user: add the address or tick the user's bypass. See A user cannot sign in.

Common questions

What can I type in IP address, and is Comments needed?

IP address takes four numbers from 0 to 255 separated by dots, such as 203.0.113.25. Both IP address and Comments must be filled in.

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