The city ledger is how you bill someone other than the guest standing in front of you: a corporate account, a travel agent, an OTA or an event organiser.
Setting it up
- The company, agent or OTA is created in the central party master, with its own receivable ledger.
- A credit limit and payment terms are set against it.
- Rates or contracted allowances are attached where applicable.
Routing charges
At check-in, decide which charges go to the company and which the guest settles personally. The usual split is room and breakfast to the company, everything else to the guest. Set this up at the start of the stay rather than sorting it out at checkout.
At checkout
The guest settles their own folio and leaves. The company folio posts to the city ledger as a receivable against that company, and appears in the ageing report.
Collections
City ledger ageing shows what each company owes and how overdue it is. Because the receivable sits in the same ledger as every other debtor, your total receivables figure is complete rather than split across two systems.
Watch the credit limit. A company accumulating unbilled stays past its limit is the most common way hotels end up with bad debt. The limit is there to be enforced.
Did this answer your question? If not, our support team can look at your actual configuration.
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