Hospitality

Reservations through night audit to checkout, plus housekeeping and city ledger.

Booking a guest before arrival, and handling one who simply turns up.

Getting a guest into a room with the right records attached.

The guest account: what it holds, and the controlled ways it can be changed.

Posting room charges, clearing blockers and closing the business date.

Room statuses, task lists, lost and found, and taking rooms out of service.

Turning a folio into exactly one invoice, however many times you retry.

Billing companies, agents and OTAs rather than the guest at the desk.

What has to be set up before the front desk can take a booking or a payment.

Other areas