Returns, replacements and refunds
Taking goods back at the counter, and what happens to stock and the ledger.
Returns, replacements and refundsRetail POS
Running the counter: shifts, returns, loyalty, schemes and cash handover.
Registering a POS terminal
Why each counter is a registered terminal, and what that gives you.
Registering a POS terminalCashier shifts and cash handover
Opening a shift, and closing it with a denomination-by-denomination count.
Cashier shifts and cash handoverPetty cash
Recording small cash movements so they do not surface as an unexplained shortage.
Petty cashSetting up loyalty
Earning rules, redemption value, validity dates and mapping customers to a policy.
Setting up loyaltySchemes, customer groups and discounts
Rule-based promotional pricing, and why it beats typing discounts at the counter.
Schemes, customer groups and discountsGift cards
Issuing, expiring, redeeming and printing gift cards.
Gift cards