Charge a restaurant bill to a guest room

If your restaurant sits inside a property running Penahak Hospitality, a bill can be charged to a guest’s room instead of being settled at the table.

How to do it

• Settle the table session as normal, and choose charge to room as the tender.
• Search for the guest by room number, name or phone.
• Confirm the stay and folio. The charge posts to that folio as a line with its own item, tax and revenue references.

What gets recorded

The folio line stores the central item reference, the tax and service-charge terms applied, and the outlet and session it came from. Nothing is retyped, so the restaurant report and the hotel folio cannot disagree about what was ordered.

Guardrails

• Only stays that are actually checked in can be charged.
• Charging can be restricted by folio balance or by a credit limit on the stay.
• The guest signature or PIN requirement, if your property uses one, is applied at this point.

Room service and minibar

Room service follows the same path with a delivery step attached. Minibar consumption is posted by housekeeping against the room and, for stock-backed items, moves stock out of the housekeeping store at the same time.

When it settles

Charged items sit on the folio as operational balance until checkout, when the whole folio posts as one SalesBill. Until then they are visible but clearly marked as unposted.