Lost kitchen tickets
Printing straight from a browser means an offline printer, an empty paper roll or a closed tab loses the order outright, and the table simply waits.
Solution
Restaurant, café & bar
Floor map service, station-routed kitchen tickets, KDS and cash shifts, with recipe stock consumption behind every plate.
What we hear
The problems that bring people to us
Service fails in small, expensive ways: a ticket that never printed, a bill split badly, a bar stock count nobody trusts. Penahak takes printing out of the browser and puts recipe consumption behind every dish.
Nobody knows the real cost of a dish
Without recipe consumption, food cost is a monthly guess derived from purchases rather than from what was actually served.
Bar stock walks
Pour variance is invisible when sales and stock live in different systems that are reconciled by hand, if at all.
Voids and comps are untraceable
If a cancelled item leaves no record, the difference between a genuine mistake and a habit cannot be seen.
A day on Penahak
One chain of documents, start to finish
Each step below creates or references a real document. Nothing is retyped between them, and every figure at the end traces back to the action that caused it.
Table opened from the floor map, first round sent
Items route by product group to hot kitchen, tandoor and bar
Recipe ingredients issue from the kitchen store as dishes are served
A resident guest charges dinner to their room folio
Bills split, settled, cash shift closed and declared
Item mix, void audit and food cost ready the next morning
Typical setup
The modules most businesses like yours run
A starting point, not a fixed bundle. Add or drop modules once we have seen how you operate.
Restaurant POS
Table service built around a floor map, station-routed kitchen tickets and durable print jobs that survive a printer going offline mid-service.
- Interactive floor map and floor-plan editor with table sessions
- Order panel and bill panel built for fast, repeated service
- Kitchen Display System (KDS) and pass display for expo
- Customer-facing display (CFD) at the counter
Explore module
Restaurant POS
Inventory & Stock
One inventory engine serves retail, restaurant, hotel minibar and manufacturing. Movements are vouchered, costed and reconcilable back to accounting.
- Products, groups, sub-groups, units, bundles and product targets
- Multi-godown stock with transfers, issues, adjustments and physical counts
- Serial-number and batch tracking with expiry and breakage handling
- Landed-cost allocation across purchase documents
Explore module
Inventory & Stock
Production
Light manufacturing that consumes real stock and produces costed output, with a production journal you can audit line by line.
- Bill of materials with multi-level components
- Production journal entries against work orders
- Raw-material consumption posted as real stock issues
- Finished-goods costing rolled up from materials and overhead
Explore module
Production
Accounting & Finance
A double-entry core with a real chart of accounts, cost centres, fiscal-year control and immutable posting. Every sale, folio, payroll run and stock movement in Penahak resolves to a source document here.
- Chart of accounts with multi-level groups, sub-ledgers and general-ledger IDs
- Journal, day book, receipts, payments, contra and cash/bank vouchers
- Credit notes, debit notes and approved reversal paths — posted documents are never edited in place
- Cost centres, classes, areas, agents and user-defined fields for dimensional reporting
Explore module
Accounting & Finance
What changes
What you should expect to be different
Not features — outcomes. If these are not true six months after go-live, something has been configured wrongly and we want to hear about it.
- A printer fault delays a ticket instead of losing it — jobs retry until acknowledged
- Food and beverage cost derives from what was served, not from what was bought
- Voids, comps and discounts carry a user and a reason, and appear in the exception reports
- Restaurant revenue lands in the same ledger as every other outlet
- Charge-to-room works without anybody retyping the bill
Reporting
The reports you will live in
Every total drills down to the source document behind it.
Compliance
Nepali obligations handled in the core
IRD-ready fiscal invoicing
IRD-approved, with fiscal invoice behaviour in the central SalesBill and POS paths, IRD sync, VAT customer and vendor summaries, and an audit trail built for inspection rather than reconstructed after the fact.
Nepali fiscal year and dates
Bikram Sambat fiscal-year control, business-date close and dual-date handling throughout documents and reports.
Local payment providers
eSewa, Khalti, Fonepay, card, bank, QR and wallet adapters, with verification evidence required before a provider goes live. Cash stays simple: no merchant ID, no callback URL.
English and Nepali
Interface translations and a localisation layer in both the web application and the reporting engine.
Immutable audit trail
Every posting command carries an idempotency key. Corrections go through approved reversal or credit paths; posted truth is never edited in place.
Role-based security
Granular roles and permissions, IP address whitelisting, two-factor authentication, user activity logging, time-based account expiry, and stage-based setup gates that block posting until configuration is safe.
Getting there
How a go-live actually runs
01
Discovery
We map your outlets, books, stock locations and statutory obligations, and agree what go-live means.
02
Configuration
Chart of accounts, tax and bill terms, document numbering, godowns, roles and payment providers, all checked against the setup gates before anything posts.
03
Migration
Masters, opening balances and opening trial imported and reconciled against your closing figures.
04
Training
Role-based sessions for owners, cashiers, front desk, kitchen, storekeepers and accounts, using your own data.
05
Go-live
One full test cycle end to end, then supervised go-live with a support engineer on hand.
06
Aftercare
Ongoing support, statutory updates, new-release rollout and periodic health checks.
Other industries
Not quite your business?
Built for Restaurant, café & bar
Book a walkthrough and we will demo the modules that match how you actually trade — not a generic slide deck.
No obligation. Typically 30–45 minutes.