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Penahak now runs hotels, restaurants and retail on one ledger.
Penahak
Module

Hospitality & Hotel PMS

A hotel and homestay operating module wired directly into Penahak accounting. Hospitality owns operational state; the ERP owns financial truth — so occupancy reports and revenue reports finally agree.

The problem

Front desk to night audit to posted revenue.

Most hotels run a property system that does not post to their books, then reconcile the two by hand every month and quietly accept that they never quite match. Penahak Hospitality owns the hotel operation but never keeps its own set of books: at checkout, one folio produces exactly one invoice in the central ledger.

Who uses it

  • Front desk, who reserve, check in and out, and handle folios
  • Housekeeping, who own room readiness, minibar and lost property
  • Maintenance, who block and release rooms
  • Night auditor, who posts room charges and closes the business date
  • Accounts and owners, who need revenue, occupancy and city-ledger ageing to agree
How it works

The workflows you will actually use

Not a feature list — the sequences your team runs day to day.

A guest stay, end to end

  1. A reservation is created, with rate plan and any deposit due.
  2. The guest arrives; check-in captures KYC, assigns a clean room, takes the deposit and records key count.
  3. Charges accumulate on the folio: restaurant, minibar, laundry, transport.
  4. Night audit posts each night’s room charge and closes the business date.
  5. At checkout the balance is settled and the folio posts as one SalesBill.

Night audit

  1. Stage the daily room charge for every occupied room by business date and stay.
  2. Post those charges to folios or to your accrual policy.
  3. Work the blocker list: arrivals that never checked in, open shifts, unposted charges.
  4. Waive only what genuinely warrants it — waivers are logged and appear in the audit pack.
  5. Close and advance the business date.

Billing a company

  1. Link the stay to the company or agent in the central party master.
  2. Route room and breakfast to the company folio, extras to the guest.
  3. The guest settles their own folio and leaves.
  4. The company folio posts to the city ledger as a receivable and appears in ageing.
Capabilities

12 capabilities ship with this module

Everything listed here posts through the central accounting engine rather than keeping its own separate records.

  • Room types, rooms, floors, features, images and operational status
  • Reservations, walk-ins, group bookings, tape chart and room moves
  • Check-in with guest KYC, deposits, key count and registration card
  • Room rack shared by front office and housekeeping
  • Folios with charges, payments, refunds, voids, splits, transfers and late charges
  • City ledger and company/agent billing with ageing
  • Restaurant POS charge-to-room, room service, minibar and package entitlements
  • Housekeeping, inspection, lost and found, maintenance and out-of-order blocking
  • Night audit with room-charge posting, blockers, waivers, reopen history and day close
  • Channel and rate-plan management with restrictions and allocation
  • Guest 360 with stay history, preferences and linked ERP documents
  • Idempotent checkout — one folio produces exactly one SalesBill, however many times it is retried
Connected, not integrated

What it shares with the rest of the platform

These are not integrations between separate products. They are modules on one ledger, one party master and one product catalogue.

Accounting

Checkout creates one SalesBill with tax, service charge, discount, payment, city-ledger and round-off lines, and locks the folio to that voucher.

Restaurant POS

Outlet bills charge to the room folio, carrying the item, tax and outlet references.

Inventory

Minibar and amenity charges issue stock from the housekeeping store.

CRM

Guests, companies, agents and OTAs are the same party records the rest of the system uses.

Every module posts into one ledgerEight Penahak modules arranged around a central accounting ledger. Each module sends source documents inward to the ledger, and the ledger feeds a single reporting layer. One ledger immutable Retail POS Restaurant POS Hospitality CRM Inventory HR & Payroll Production Sales & Purchase
Reporting

What you get out of it

Every total drills down to the source document that produced it, and exports to Excel, CSV or PDF.

  • Occupancy & availability
  • Revenue by room type and rate plan
  • Arrivals & departures
  • Payments and settlement
  • City ledger ageing
  • Night audit pack
  • Housekeeping & maintenance status
Questions

About Hospitality & Hotel PMS

Checkout is idempotent. It builds one command with a stable key based on the property, business date, stay and operation. Retrying after a failure returns the existing invoice reference instead of creating a second one.

Yes. Walk-in check-in is designed to take under a minute with just a name and phone, and the remaining detail can be completed later.

The folio is reopened as an approved, logged action, and the late charge results in a further document rather than an edit to the original invoice.

Explore

The rest of the platform

See all ten modules

See Hospitality & Hotel PMS running on your data

Book a walkthrough and we will demo the modules that match how you actually trade — not a generic slide deck.

No obligation. Typically 30–45 minutes.